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How to collect NSX-T Log Bundles

Summary: How to collect NSX-T Log Bundles

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Instructions

How to collect NSX-T Support Bundles

 

NSX-T support bundles can be collected on registered cluster and fabric nodes. You can download the bundles to your machine or upload them to a file server.

If you download the bundles to your machine, you get a single archive with a manifest file and bundles for each node. If you upload the bundles to a file server, manifest and individual bundles are uploaded as separate files.

Procedure:

  1. Login with admin privileges to NSX Manager at https://nsx-manager
  2. Select System > Support Bundle 
  3. Select the target nodes.
    The available types of nodes are Management Nodes, Controller Nodes, Edges, Hosts, and Public Cloud Gateways.
  4. (Optional) Specify log age in days to exclude logs that are older than the specified number of days.
  5. (Optional) Change the switch that indicates whether to include or exclude core files and audit logs.
    Note: Core files and audit logs might contain sensitive information such as passwords or encryption keys.
  6. (Optional) Select a check box to upload the bundles to a file server.
  7. Click Start Bundle Collection to start collecting support bundles.
    Depending on how many log files exist, each node might take several minutes.
  8. Monitor the status of the collection process.
    The status field shows the percentage of nodes that completed support bundle collection.
  9. Click Download to download the bundle if the option to send the bundle to a file server was not set.

Affected Products

Converged Infrastructure, VxBlock and Vblock Systems, VxBlock and vBlock Systems Series