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Article Number: 000189901

NetWorker: 19.4.0.3'ten önceki NetWorker sürümlerinde teybe klonlama, MMD ayırma hatalarıyla başarısız oluyor

Summary: 19.4.0.3'ten önceki NetWorker sürümlerinde teybe klonlama, MMD ayırma hatalarıyla başarısız oluyor.

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Article Content

Symptoms

Daemon günlüğünde aşağıdaki belirtiler tespit ediliyor.
19.04.2021 16:36:39 retrying mmd reservation request!!!
19.04.2021 16:36:49 Received reservation request status as 'rejected'. Retry check mmd-request status: count is 5(out of 5).
19.04.2021 16:36:49 Sending cancel broker request 460
19.04.2021 16:36:49 Request 460 was cancelled.

Depolama düğümlerini etkinleştirip devre dışı bırakmayı, dinamik nsrmmd'yi etkinleştirip devre dışı bırakarak nsrmmd'yi yenilemeyi, tüm NetWorker hizmetlerini yeniden başlatmayı ve ardından klonlama işini başlatmayı denedik. Klon başlatıldığında aygıtın bağlanamadığını ve daemon günlüğünde aynı durumun görüldüğünü tespit edebildik.
0 19.04.2021 16:35:26 nsrd NSR notice 04/19/21 16:35:26.204079 broker_find_usable_save_mmd: Unable to find device for volume 511ABQL7.   --------àthis volume is available in tape library
160814 19.04.2021 16:35:26 nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id 456 .
98307 19.04.2021 16:35:26 nsrd NSR severe There are no available devices for client `server.domain.com' on all usable storage nodes for the requested save operation.
0 19.04.2021 16:35:29 nsrd NSR notice 04/19/21 16:35:29.168450 Total broker requests created by preprocess 2.
199745 19.04.2021 16:35:29 nsrclone NSR warning Received reservation request status as 'rejected'. Retry check mmd-request status: count is 1(out of 5).
116284 19.04.2021 16:35:29 nsrclone NSR notice Sending cancel broker request 456
70495 19.04.2021 16:35:29 nsrd NSR warning User cancelled request 456.
180876 19.04.2021 16:35:29 nsrclone NSR info Request 456 was cancelled.
116283 19.04.2021 16:35:39 nsrclone NSR notice retrying mmd reservation request!!!
0 19.04.2021 16:35:46 nsrd NSR notice 04/19/21 16:35:46.275930 broker_find_usable_save_mmd: NSRATTR_CLONE_SAVE_VOL_HINT not set in the request.
160814 19.04.2021 16:35:46 nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id

Cause

Bu sorun, 330893 numaralı sorun kapsamında izlenen bir kod hatasından kaynaklanmaktadır.

Resolution

Bu sorun NetWorker 19.4.0.3 ve sonraki sürümlerde giderilmiştir. Bu sorunu gidermek için NetWorker'ı en son sürümüne yükseltin.

Article Properties

Affected Product

NetWorker Family

Last Published Date

02 Feb 2022

Version

2

Article Type

Solution

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