Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

NetWorker: Falha na clonagem de fita com erros de reserva de MMD em versões do NetWorker anteriores a 19.4.0.3

Summary: Falha na clonagem de fita com erros de reserva de MMD em versões do NetWorker anteriores à 19.4.0.3.

This article applies to   This article does not apply to 

Symptoms

Os sintomas abaixo estão sendo observados no log do daemon.
19.04.2021 16:36:39 retrying mmd reservation request!!!
19.04.2021 16:36:49 Received reservation request status as 'rejected'. Retry check mmd-request status: count is 5(out of 5).
19.04.2021 16:36:49 Sending cancel broker request 460
19.04.2021 16:36:49 Request 460 was cancelled.

Tentamos habilitar e desabilitar os nós de armazenamento, atualizando o nsrmmd, habilitando e desabilitando o nsrmmd dinâmico, reiniciando todos os serviços do NetWorker e iniciando o trabalho de clonagem. É possível ver que o dispositivo não está sendo montado quando o clone é iniciado e o mesmo é visto no log do daemon.
0 19.04.2021 16:35:26  nsrd NSR notice 04/19/21 16:35:26.204079 broker_find_usable_save_mmd: Unable to find device for volume 511ABQL7.   --------àthis volume is available in tape library
160814 19.04.2021 16:35:26  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id 456 .
98307 19.04.2021 16:35:26  nsrd NSR severe There are no available devices for client `server.domain.com' on all usable storage nodes for the requested save operation.
0 19.04.2021 16:35:29  nsrd NSR notice 04/19/21 16:35:29.168450 Total broker requests created by preprocess 2.
199745 19.04.2021 16:35:29  nsrclone NSR warning Received reservation request status as 'rejected'. Retry check mmd-request status: count is 1(out of 5).
116284 19.04.2021 16:35:29  nsrclone NSR notice Sending cancel broker request 456
70495 19.04.2021 16:35:29  nsrd NSR warning User cancelled request 456.
180876 19.04.2021 16:35:29  nsrclone NSR info Request 456 was cancelled.
116283 19.04.2021 16:35:39  nsrclone NSR notice retrying mmd reservation request!!!
0 19.04.2021 16:35:46  nsrd NSR notice 04/19/21 16:35:46.275930 broker_find_usable_save_mmd: NSRATTR_CLONE_SAVE_VOL_HINT not set in the request.
160814 19.04.2021 16:35:46  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id

Cause

Esse problema ocorre devido a um defeito de código que é monitorado no problema nº 330893.

Resolution

Esse problema é resolvido no NetWorker 19.4.0.3 e posterior. Para resolver esse problema, faça upgrade para a versão mais recente do NetWorker.

Affected Products

NetWorker Family
Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.