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Article Number: 000189901

NetWorker: La clonación en cinta falla con errores de reserva de MMD en versiones de NetWorker anteriores a 19.4.0.3

Summary: La clonación en cinta falla con errores de reserva de MMD en versiones de NetWorker anteriores a 19.4.0.3.

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Article Content

Symptoms

Los siguientes síntomas se notifican en el registro del demonio.
19.04.2021 16:36:39 retrying mmd reservation request!!!
19.04.2021 16:36:49 Received reservation request status as 'rejected'. Retry check mmd-request status: count is 5(out of 5).
19.04.2021 16:36:49 Sending cancel broker request 460
19.04.2021 16:36:49 Request 460 was cancelled.

Se intentó habilitar y deshabilitar los nodos de almacenamiento, actualizar nsrmmd habilitando y deshabilitando el nsrmmd dinámico, reiniciar todos los servicios de NetWorker e iniciar el trabajo de clonación. Se pudo ver que el dispositivo no se monta cuando se inicia el clon y que se ve lo mismo en el registro del demonio.
0 19.04.2021 16:35:26  nsrd NSR notice 04/19/21 16:35:26.204079 broker_find_usable_save_mmd: Unable to find device for volume 511ABQL7.   --------àthis volume is available in tape library
160814 19.04.2021 16:35:26  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id 456 .
98307 19.04.2021 16:35:26  nsrd NSR severe There are no available devices for client `server.domain.com' on all usable storage nodes for the requested save operation.
0 19.04.2021 16:35:29  nsrd NSR notice 04/19/21 16:35:29.168450 Total broker requests created by preprocess 2.
199745 19.04.2021 16:35:29  nsrclone NSR warning Received reservation request status as 'rejected'. Retry check mmd-request status: count is 1(out of 5).
116284 19.04.2021 16:35:29  nsrclone NSR notice Sending cancel broker request 456
70495 19.04.2021 16:35:29  nsrd NSR warning User cancelled request 456.
180876 19.04.2021 16:35:29  nsrclone NSR info Request 456 was cancelled.
116283 19.04.2021 16:35:39  nsrclone NSR notice retrying mmd reservation request!!!
0 19.04.2021 16:35:46  nsrd NSR notice 04/19/21 16:35:46.275930 broker_find_usable_save_mmd: NSRATTR_CLONE_SAVE_VOL_HINT not set in the request.
160814 19.04.2021 16:35:46  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id

Cause

Este problema se debe a un defecto de código que se rastrea con el problema n.º 330893.

Resolution

Este problema se aborda en NetWorker 19.4.0.3 y versiones posteriores. Para solucionar este problema, actualice a la versión más reciente de NetWorker.

Article Properties

Affected Product

NetWorker Family

Last Published Date

02 Feb 2022

Version

2

Article Type

Solution

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