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NetWorker. Сбой клонирования на ленту с ошибками резервирования MMD в версиях NetWorker до 19.4.0.3

Summary: Сбой клонирования на ленту с ошибками резервирования MMD в версиях NetWorker до 19.4.0.3.

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Symptoms

В журнале управляющей программы обнаружены перечисленные ниже признаки.
19.04.2021 16:36:39 retrying mmd reservation request!!!
19.04.2021 16:36:49 Received reservation request status as 'rejected'. Retry check mmd-request status: count is 5(out of 5).
19.04.2021 16:36:49 Sending cancel broker request 460
19.04.2021 16:36:49 Request 460 was cancelled.

Выполнена попытка включения и отключения узлов хранения, обновление nsrmmd путем включения и отключения динамического nsrmmd, перезапуск всех служб networker и запуск задачи клонирования. Возможно, устройство не монтируется при запуске клона и в журнале управляющей программы отображается то же самое.
0 19.04.2021 16:35:26  nsrd NSR notice 04/19/21 16:35:26.204079 broker_find_usable_save_mmd: Unable to find device for volume 511ABQL7.   --------àthis volume is available in tape library
160814 19.04.2021 16:35:26  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id 456 .
98307 19.04.2021 16:35:26  nsrd NSR severe There are no available devices for client `server.domain.com' on all usable storage nodes for the requested save operation.
0 19.04.2021 16:35:29  nsrd NSR notice 04/19/21 16:35:29.168450 Total broker requests created by preprocess 2.
199745 19.04.2021 16:35:29  nsrclone NSR warning Received reservation request status as 'rejected'. Retry check mmd-request status: count is 1(out of 5).
116284 19.04.2021 16:35:29  nsrclone NSR notice Sending cancel broker request 456
70495 19.04.2021 16:35:29  nsrd NSR warning User cancelled request 456.
180876 19.04.2021 16:35:29  nsrclone NSR info Request 456 was cancelled.
116283 19.04.2021 16:35:39  nsrclone NSR notice retrying mmd reservation request!!!
0 19.04.2021 16:35:46  nsrd NSR notice 04/19/21 16:35:46.275930 broker_find_usable_save_mmd: NSRATTR_CLONE_SAVE_VOL_HINT not set in the request.
160814 19.04.2021 16:35:46  nsrd NSR warning Failed to allocate save mmd since it was not started. Идентификатор запроса на отклонение

Cause

Эта проблема вызвана дефектом кода, который отслеживается в выпуске № 330893.

Resolution

Эта проблема решена в NetWorker 19.4.0.3 и более поздних версиях. Чтобы решить эту проблему, модернизируйте NetWorker до последней версии.

Affected Products

NetWorker Family
Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
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Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.