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NetWorker: 19.4.0.3 이전 버전의 NetWorker에서 MMD 예약 오류로 인해 테이프에 클론 생성이 실패함

Summary: 19.40.3보다 이전 버전의 NetWorker에서 MMD 예약 오류로 인해 테이프에 클론 생성이 실패합니다.

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Symptoms

데몬 로그에서 아래 증상이 나타납니다.
19.04.2021 16:36:39 retrying mmd reservation request!!!
19.04.2021 16:36:49 Received reservation request status as 'rejected'. Retry check mmd-request status: count is 5(out of 5).
19.04.2021 16:36:49 Sending cancel broker request 460
19.04.2021 16:36:49 Request 460 was cancelled.

스토리지 노드를 활성화 및 비활성화하고, 동적 nsrmmd를 활성화 및 비활성화하여 nsrmmd를 새로 고치고, 모든 networker 서비스를 다시 시작한 다음 클론 작업을 시작하려고 했습니다. 클론이 시작될 때 디바이스가 마운트되지 않는 것을 확인할 수 있고 데몬 로그에도 동일한 증상이 나타납니다.
0 19.04.2021 16:35:26  nsrd NSR notice 04/19/21 16:35:26.204079 broker_find_usable_save_mmd: Unable to find device for volume 511ABQL7.   --------àthis volume is available in tape library
160814 19.04.2021 16:35:26  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id 456 .
98307 19.04.2021 16:35:26  nsrd NSR severe There are no available devices for client `server.domain.com' on all usable storage nodes for the requested save operation.
0 19.04.2021 16:35:29  nsrd NSR notice 04/19/21 16:35:29.168450 Total broker requests created by preprocess 2.
199745 19.04.2021 16:35:29  nsrclone NSR warning Received reservation request status as 'rejected'. Retry check mmd-request status: count is 1(out of 5).
116284 19.04.2021 16:35:29  nsrclone NSR notice Sending cancel broker request 456
70495 19.04.2021 16:35:29  nsrd NSR warning User cancelled request 456.
180876 19.04.2021 16:35:29  nsrclone NSR info Request 456 was cancelled.
116283 19.04.2021 16:35:39  nsrclone NSR notice retrying mmd reservation request!!!
0 19.04.2021 16:35:46  nsrd NSR notice 04/19/21 16:35:46.275930 broker_find_usable_save_mmd: NSRATTR_CLONE_SAVE_VOL_HINT not set in the request.
160814 19.04.2021 16:35:46  nsrd NSR warning Failed to allocate save mmd since it was not started. Reject request id

Cause

문제 #330893으로 추적되는 코드 결함으로 인해 이 문제가 발생합니다.

Resolution

이 문제는 NetWorker 19.4.0.3 이상에서 해결되었습니다. 이 문제를 해결하려면 최신 버전의 NetWorker로 업그레이드합니다.

Affected Products

NetWorker Family
Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
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Article Properties
Article Number: 000189901
Article Type: Solution
Last Modified: 02 Feb 2022
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.