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Guia para resolver o disco e a fonte de alimentação mostrados como N/A com o VxRail 7.0.x Plug-in Physical View

Summary: As instruções para confirmar o disco e/ou a fonte de alimentação mostradas como N/A no VxRail Manager 7.0 se devem ao nome de arquivo do datastore local. Resolva esse problema renomeando o datastore local do host ESXi para terminar com service-datastore1. ...

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Symptoms

Para sistemas VxRail que mostram N/A para unidades de disco e fonte de alimentação, conforme mostrado na Figura 1 abaixo por meio da visualização física do plug-in do VxRail Manager 7.0.x.

Exemplo de visão frontal e traseira do plug-in do VxRail 7.0.x
Figura 1: Exemplo de visão frontal e traseira do plug-in do VxRail 7.0.x


O VxRail Manager /var/log/microservice_log/short.term.log mostra o erro 500 ao solicitar a API /rest/ps/private/v1/misc/nodeconfig.

2021-06-29-21:45:50 microservice.do-host "2021-06-29 21:45:50,483 /home/app/do_host_app/connector/linzhi/linzhi_dataloader.py fetch_async 63: do_host_app [ERROR] Query data failed, url: https://esxi-host-fqdn:9090/rest/ps/private/v1/misc/nodeconfig, status_code: 500, msg: {""StatusCode"": 500, ""Details"": ""The server failed to complete the request due to internal error. Please try again later."", ""Message"": ""Internal Server Error""}"
O host /var/run/log/vxps_main.log do ESXi mostra: "Could not get the vmfs data store directory": 
2021-06-29 21:45:51,723 vxhttpsd.httpsd Thread-10 INFO     10.30.4.60:33028 - "GET /rest/ps/private/v1/misc/nodeconfig HTTP/1.1" - -
2021-06-29 21:45:51,778 vxhttpsd     Thread-10 ERROR    Failed to get node config information with Could not get the vmfs data store directory
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR      Traceback (most recent call last):
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR        File "/opt/vxrail/bin/platforms/dell/restful/vxapp_dell.py", line 924, in handle_get
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR          nodecfg = VxNodeConfig(enable_diskgroup_support=True)
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR        File "/opt/vxrail/bin/platforms/dell/common/vxnode_config.py", line 160, in __init__
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR          lds_file="vxnode_config/vxnode.config")
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR        File "/opt/vxrail/bin/vxlibs/utilities.py", line 410, in prepare_local_data_store_file
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR          raise Exception("Could not get the vmfs data store directory")
2021-06-29 21:45:51,779 vxhttpsd     Thread-10 ERROR      Exception: Could not get the vmfs data store directory
2021-06-29 21:45:51,779 vxhttpsd.httpsd Thread-10 INFO     10.30.4.60:33028 - "GET /rest/ps/private/v1/misc/nodeconfig HTTP/1.1" 500 -

Cause

O datastore local do host ESXi foi renomeado. O nome não está no formato padrão, como DExxxxx-01-01-service-datastore1.

Resolution

Renomeie o nome do datastore local do host ESXi para o formato padrão. O nome deve terminar com service-datastore1.

Additional Information

Recursos relacionados
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Affected Products

VxRail