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Precision Rack: Systems Cannot be Updated Using Catalog-Based DUP Utilities Including iDRAC

Summary: Firmware and driver DUP updates for Precision Rack server models containing iDRAC are not available in iDRAC Update or other Enterprise Catalog-based utilities like OM Enterprise, DRM, or DSU. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Firmware updates are no longer listed when using iDRAC Update nor are driver updates that are listed using utilities such as OpenManage Enterprise (OME), Dell System Update (DSU), Dell Repository Manager (DRM), or Server Update Utility (SUU).

Cause

Precision Rack models containing iDRAC were removed from the online Enterprise Catalog in January 2020. As a result, iDRAC Update and various catalog-based update utilities no longer inventory Precision Rack for updating

Resolution

Usually, each firmware DUP file can be manually uploaded and applied through iDRAC Update or can be manually imported into utilities such as DRM or DSU. 
The DUP can also be run from a supported operating system such as Windows or Red Hat Linux.

Affected Products

Dell System Update, Dell OpenManage Enterprise, Catalog, Precision 7920 Rack, Precision Rack 7910, Precision 7960 Rack
Article Properties
Article Number: 000187911
Article Type: Solution
Last Modified: 04 Sep 2024
Version:  5
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