Article Number: 000187407
Dell S2722DGM Usage and Troubleshooting Guide
Summary: Learn how to use and troubleshoot issues related to the S2722DGM Monitor.
Article Content
Instructions
For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. refer to an expanding section below.
The key features of Dell S2722DGM monitor are:
- 68.47 cm (27 in.) viewable area (measured diagonally), 2560 x 1440 (16:9)
resolution, plus full-screen support for lower resolutions. - Color gamut of 99% sRGB.
- Digital connectivity with DisplayPort and HDMI.
- Enabled with gaming console VRR supportability.
- Tilt and height adjustment capabilities.
- Removable-pedestal stand and Video Electronics Standards Association (VESATM)
100 mm mounting holes for flexible mounting solutions. - Plug and Play capability, if supported by your computer
- On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
- Game-enhanced features such as Timer, Frame Rate Counter and Dark Stabilizer
in addition to enhanced game modes such as FPS, MOBA/RTS, SPORTS, or RPG,
and 3 additional game modes to personalize your preferences. - Power and OSD buttons lock.
- Security-lock slot.
- Stand lock.
- ≤ 0.3 W in Standby mode.
- AMD FreeSync Premium Technology, which minimizes graphic distortions like
screen tearing and stuttering for smoother, fluid gameplay. - Supports high refresh rates of 144 Hz and 165 Hz and a rapid response time of 1
ms in MPRT mode*. - Dell Premium Panel Exchange for peace of mind.
- Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
* 1 ms is achievable in the MPRT mode and reduces visible motion blur and increases
image responsiveness. However, this may introduce some slight and noticeable visual
artifacts into the image. As every system setup and every gamer’s needs are different,
we recommend that users experiment with the different modes to find the setting that
is right for them.
Warning: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
Warning: Do not mount this monitor in vertical orientation due to the risk of damaging the monitor.
This section provides some specifications of the Dell S2722DGM monitor. To learn more about the specifications of Dell S2722DGM monitor, refer to the User's Guide at the Dell Manuals website.
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| Response time |
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| Color gamut |
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| Color depth |
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| Ports and connectors |
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.
Attaching the stand
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. Refer to the Setting Up the Monitor section in the User's Guide of your Dell S2722DGM monitor.
To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions.
Caution: Do not remove the monitor from the packaging box before attaching the stand.
Note: The Dell S2722DGM monitor is very heavy; handle with extreme care. It is recommended to have two people to lift or move this monitor.
Ergonomics
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.
Connecting your monitor to the PC
To connect your Dell S2722DGM monitor to your PC:
- Turn off your PC and disconnect the power cable.
To learn more about connecting your monitor to the PC, refer to the Dell knowledge-base article: How do I connect a monitor to a PC?
Downlights
Your Dell S2722DGM monitor has a touch-enabled Downlight. To use the downlight, tap under the Dell logo (as shown in Figure 1).
Figure 1: Downlights on Dell S2722DGM monitor
- Connect the DisplayPort, or HDMI cable to the corresponding video or display port on the back of your PC.
Dell S2722DGM monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell S2722DGM should not be rotated either to 180° (landscape) or 90° (portrait).
Caution: Dell S2722DGM setup must comply to the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and/or cause a safety hazard.
When setting up your Dell S2722DGM monitor, ensure that the monitor front panel buttons is on the bottom right.
Using the Tilt, Swivel, and Vertical Extension
Note: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set-up instructions.
With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 2: Using Tilt and Swivel on Dell S2722DGM monitor
Warning: The monitor should not be rotated 180° (landscape). The monitor should not be orientated at 90° (portrait).
Using the joystick control
Use the joystick control on the rear of the monitor to make OSD adjustments.
- Press the joystick button to launch the OSD main menu.
- Move the joystick up/down/left/right to toggle between options.
- Press the joystick button again to confirm the settings and exit.
Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell S2722DGM monitor.
Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.
Figure 3: Dell U2422H Joystick Control
| Function | Description |
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Using the rear-panel controls
Use the control buttons on the rear of the monitor to adjust the display settings. As you use these buttons to adjust the settings, an OSD shows the numeric values of each feature as they change.
Figure 4: Dell S2722DGM Rear Panel Controls
Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell S2722DGM monitor.
Note: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.
| Button | Function | Description |
|---|---|---|
| Button 1 | Menu | Use this menu button to launch the on-screen display (OSD) and select the OSD menu. |
| Button 2 | Exit | Use this button to go back to the main menu or exit the OSD main menu. |
| Button 3 | Shortcut key: Preset Modes |
Use this button to choose from a list of preset color modes. |
| Button 4 | Shortcut key: Dark Stabilizer |
Use this button to directly access the Dark Stabilizer adjustment sliders. |
| Button 5 | Shortcut key: Brightness/Contrast |
Use this button to directly access the Brightness/ Contrast adjustment sliders. |
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell S2722DGM monitor to factory default settings, follow these instructions:
- Press Button 1 on the monitor to enter the On-Screen Display (OSD) Menu.
- Use the Joystick controller to highlight Others option in the menu and press the Joystick to select.
- Use the Joystick controller to highlight Factory Reset option in the menu and press the Joystick to select.
- Press the Joystick controller to confirm the reset action.
Figure 5: Dell S2722DGM Factory Reset
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, refer to the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
- No Power - Your computer is not powering ON or showing any signs of power.
- No POST - Your computer is not showing any indication of activity, the screen might be blank and will not display the Dell logo during start-up.
- No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.
Your Dell S2722DGM Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
- Turn off both your computer and the monitor.
- Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of computer.
- Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
- This box also appears during normal system operation if the video cable becomes disconnected or damaged.
- Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly
Your Dell S2722DGM Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
- Ensure that the screen is clean (no dust particles on the surface of the screen).
- Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
- Press and hold Button 5 for 4 seconds, system will pop OSD message, select and press Button 1. A gray screen appears.
- Carefully inspect the screen for abnormalities.
- Move joystick (Button 1) to right. The color of the screen changes to red.
- Inspect the display for any abnormalities.
- Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens
The test is complete when the text screen appears. To exit, press Button 5 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,the monitor is functioning properly. Check the video card and computer.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, refer to the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell S2722DGM monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, refer to the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.
| Common Problem | What User Experiences | Possible Solution |
|---|---|---|
| No Video - Power LED Off | No picture | |
| No Video - Power LED On | No picture or no brightness. |
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| Missing Pixels | LCD screen has spots. |
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| Stuck-On/Off Pixels | LCD screen has bright spot. |
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| Brightness Problems | Picture too dim or too bright. |
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| Safety-Related Issues | Visible signs of smoke or sparks. |
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| Intermittent Problems | Monitor malfunctions on and off. |
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| Missing Color | Picture does not have color. |
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| Wrong Color | Picture color is not good. |
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| Image Retention from a Static Image Left on the Monitor for a Long Period | Faint shadow from the static image appears on the screen. |
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| Screen image is too small. | Image is centered on screen, but does not fill entire viewing area. |
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| Cannot adjust the monitor with the buttons on the front pane |
OSD does not appear on the screen | Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor. |
| No Input Signal when user controls are pressed. | No picture, the power LED light is white. |
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| The picture does not fill the entire screen. | The picture cannot fill the height or width of the screen. |
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To learn more about how to view or download the User Guides and Manuals for your Dell product. Refer to the Dell knowledge-base article Manuals and Documentation for your Dell Product.
- Dell S2722DGM – User’s Guide
- Dell S2722DGM – Quick Setup Guide
- Dell S2722DGM – Dell Display Manager User’s Guide
Frequently asked questions
Using Windows Display Settings
In Windows 10, Windows 8 or 8.1 and Windows 7:
- For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
- Right-click on the desktop and click Screen Resolution.
- Click the dropdown list of the Screen Resolution and select 2560 x 1440.
- Click OK
Using Nvidia Control Panel
To change the resolution using the Nvidia Control Panel:
- Right-click on the desktop and click Nvidia Control Panel.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 2560 x 1440.
- Click Apply.
Using AMD Catalyst Control Center
To change the resolution using the AMD Catalyst Control Center:
- Right-click on the desktop and click AMD Catalyst Control Center.
- Click the + symbol next to Display on the left pane.
- Select Change Resolution under Display.
- In the dropdown menu on the right pane, select the resolution 2560 x 1440.
- Click Apply.
Note: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, refer to the Dell knowledge-base article: How do I download and install a device driver?
To reset the Dell S2722DGM Monitor to factory defaults, refer to the Reset to Factory Settings section of this article.
The Dell S2722DGM monitor has two built-in diagnostics that are available:
- Self-Test Feature Check - The self-test feature check on the Dell S2722DGM monitor allows you to check whether the monitor is functioning properly.
- Built-In Self-Test - The Dell S2722DGM monitor has a built-in self-test that helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.
To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell S2722DGM Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell S2722DGM monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.
To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 1 on the monitor.
For more information about using the On-Screen Display (OSD) menu and different menu options. Refer to the Operating Your Monitor section in the User's Guide of your Dell S2722DGM monitor.
Additional monitor information like the model number, firmware version and Service Tag can be accessed from the monitor's OSD (On-Screen Display).
- Press Button 1 on the monitor to enter the On-Screen Display (OSD) Menu.
- Use the Joystick controller to highlight Others option in the menu and press the Joystick to select.
Article Properties
Affected Product
Dell 27 Curved Gaming Monitor S2722DGM
Last Published Date
25 Jul 2024
Version
5
Article Type
How To