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Install Dell Optimizer Through System Center Configuration Manager (SCCM)

Summary: This article provides instructions to configure Dell Optimizer installed from System Center Configuration Manager (SCCM).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Audio does not switch to device plugged in

Computer does not automatically switch audio to wired headphones or speakers when you plug-in any 3.5” audio jack.

Cause

Dell Optimizer is required for audio switching when using 3.5” audio jack.
 

NOTE: Looking for installation guide for Dell Optimizer without using SCCM? See;

Resolution


Follow these instructions to configure Dell Optimizer installer through SCCM

  1. Browse to the Dell Drivers & Downloads website.
  2. Identify your Dell product.
    • Enter the Service Tag, Express Service Code, or the Serial number of the Dell product and click Search.
    • Or, click Browse all products to manually select your Dell product from the catalog.
  3. Download Dell Optimizer. Click the Download button next to the driver of your choice and save the file.
    Driver page showing Dell Optimizer
    Figure.1 Illustration: Dell Optimizer is listed as a driver for Latitude 7420.

  4. Extract Dell-Optimizer_03WMV_WIN_1.2.113.0_A00.exe to your SCCM Share directory.
  5. Review the Mup.xml for silent installation switches, Return Codes, and the MSI GUID of Dell Optimizer:
    MUP.xml Switches
    Figure.2 MUP.xml Switches

    MUP.xml Error Codes
    Figure.3 MUP.xml Error Codes

    MSI GUID of Dell Optimizer
    Figure.4 MSI GUID of Dell Optimizer

  6. Go to ConfigMGR Console > Application Management > Applications and Choose Create Application.
  7. Choose Manually specify the application information.
    ConfigMGR Console - Create Application Wizard
    Figure.5 ConfigMGR Console - Create Application Wizard.

  8. Click Browse under the Icon heading.
    ConfigMGR Console - Browse to Application Installer file.
    Figure.6 ConfigMGR Console - Browse to Application Installer file.

  9. Browse to the Share directory of Dell Optimizer.
  10. Select DellOptimizer.exe for the icon.
    ConfigMGR Console - Browse to Application Installer file
    Figure.7 ConfigMGR Console - Browse to Application Installer file.

  11. Click Add under Deployment Types.
  12. Select Script Installer, and then click Next.
  13. Enter the name Dell Optimizer 1.2.113, and then click Next.
  14. Browse to the Content location.
  15. Browse to the Installation program.
  16. Click DellOptimizer.exe
  17. Change the Command line to "DellOptimizer.exe /silent /debuglog=c:\temp\do12113.log", and then click Next.
    ConfigMGR Console - Specify command line to install
    Figure.8 ConfigMGR Console - Specify command line to install

  18. Change Detection Rule to Windows Installer
  19. Enter Product Code {71773CE7-20CA-4E8C-ACC1-42345D24DA03}.
    Detection Method - Detection Rule
    Figure.9 Detection Rule

  20. Click OK.
    Detection Method
    Figure.10 Detection Method - Configure rules to detect

  21. Click Next
  22. Select Install for system only when a user is logged on.
    ConfigMGR Console - User Experience
    Figure.11 ConfigMGR Console - User Experience

  23. Click Next.
  24. Click Next on Requirements.
  25. Click Next on Dependencies.
  26. Click Next on Summary.
  27. Click Close.
  28. Click Next on Deployment Types.
  29. Click Next on Summary.
  30. Click Close.
  31. Right Click on Dell Optimizer 1.2.113.
  32. Choose Dell Optimizer 1.2.113.
  33. Select the correct collection.
  34. Select Automatically distribute content for dependencies.
    ConfigMGR Console - deployment information
    Figure.12 ConfigMGR Console - deployment information

  35. Add the correct Distribution point or group.
    ConfigMGR Console - deployment destination
    Figure.13 ConfigMGR Console - deployment destination

  36. Click Next.
  37. Select Action Install.
  38. Select Purpose Required.
  39. Click Next.
  40. Select As soon as possible.
  41. Select user notifications: Display in Software Center and show all notifications.
  42. Click Next.
  43. Click Next on Alerts.
  44. Click Next on Summary.
  45. Click Close.
    Illustration shows Dell Optimizer in Software Center.
    Figure.14 Illustration shows Dell Optimizer in Software Center..

Affected Products

Dell Optimizer
Article Properties
Article Number: 000184087
Article Type: Solution
Last Modified: 08 Nov 2021
Version:  3
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