Briefly describe the symptoms of the issue.
This alert serves as a proactive notification and recommendation to upgrade to Storage Center Operating System (SCOS) 7.4.21. SCOS 7.4.21 is now the recommended version of SCOS for SC Series systems. For more information on this version, see the
release notes.
Customers who utilize SupportAssist technologies were sent a message directly to the affected systems using the Proactive Notification feature in Storage Center OS.
These systems have been identified as a candidate to upgrade to this latest version and SCOS 7.4.21 has been released for all systems receiving this alert. During the next maintenance window, please apply the upgrade to the system.
Please reference all upgrade planning steps and documentation prior to completing the upgrade. The
Storage Center Version 7 Software Update Guide contains for more information regarding the upgrade process and recommended best practices.
Check for update
The check can be performed from either Unisphere or DSM. When checking for updates the Storage Center reaches out to the Automated System check server (AU server) and confirms there is a valid version. When selecting the upgrade, a set of automated upgrade checks are performed. If the checks are successful it will prompt the customer to download/install from the released SCOS version allowing customers to update without support's required assistance. These automated checks completely replace the need for support to perform a pre-upgrade check.
To check for updates within Unisphere
To check for updates within the Dell Storage Manager Client
If the checks are successful, the Storage Center will allow for the update to proceed.
If the checks fail, the Storage Center will prevent the system from updating with a detailed explanation of what must be resolved prior to updating. In this instance, contact Dell Support for assistance.
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