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How To Set A Uninstall Password for Netskope

Summary: An uninstall password is useful to prevent unauthorized removal of the Netskope client on a Windows Operating System.

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Instructions

Affected Products:

  • Netskope Client

Affected Platforms:

  • Windows 10.0 (32-bit & 64-bit)
  • Windows 8
  • Windows 8.1
  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2 (Windows NT 6.3)
  • Windows Server 2008 R2 (Windows NT 6.1)
  • In a web browser, go to the Netskope web console:
    • United States Datacenter: https://[TENANT].goskope.com/
    • European Union Datacenter: https://[TENANT].eu.goskope.com/
    • Frankfurt Datacenter: https://[TENANT].de.goskope.com/
Note: [TENANT] = The tenant name in your environment
  1. Log in to the Netskope web console.

Log in to Netskope
Figure 1: (English Only) Log in to Netskope

  1. Click Settings.

Click Settings
Figure 2: (English Only) Click Settings

  1. Click Security Cloud Platform.

Click Security Cloud Platform
Figure 3: (English Only) Click Security Cloud Platform

  1. Click Devices.

Click Devices
Figure 4: (English Only) Click Devices

  1. In Devices click Client Configurations.

Click Configurations
Figure 5: (English Only) Click Configurations

  1. In Client Configuration, click Default Tenant config.

Click Default Tenant config
Figure 6: (English Only) Click Default Tenant config

Note: If you have created additional client configurations, ensure you pick the correct configuration that you want to set an uninstall password for.
  1. In the Client Configuration window, scroll down until you see the Tamperproof section.

Tamperproof
Figure 7: (English Only) Tamperproof

  1. In the Tamperproof section, click the checkbox for Password protection for client uninstallation and service stop.

Click checkbox for Password protection for client uninstallation and service stop
Figure 8: (English Only) Click the checkbox for Password protection for client uninstallation and service stop

  1. Enter a password into the Admin Password box.

Enter password
Figure 9: (English Only) Enter password

  1. Click Save.

Click Save
Figure 10: (English Only) Click Save

  1. You have now successfully set an uninstallation password. Any deployed endpoints will pick up this policy change the next time that they contact the server.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Affected Products

Netskope
Article Properties
Article Number: 000180646
Article Type: How To
Last Modified: 05 Dec 2023
Version:  7
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