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RecoverPoint for VMs:vRPA NDU 更換失敗

Summary: 當 vRPA2 為月臺控制時,從 5.3 版起的 NDU vRPA 更換失敗。

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Symptoms

NDU vRPA 更換失敗。

從 vRPA2 上的叢集邏輯:

2020/10/12 10:49:06.823 [https-openssl-nio-443-exec-7] (Base_5_1_CLAdapter.java:110) DEBUG - Checking connectivity...
2020/10/12 10:49:06.842 [https-openssl-nio-443-exec-7] (Base_5_1_CLAdapter.java:114) DEBUG - Got response from server, status code: 404, with message: null
2020/10/12 10:49:06.843 [https-openssl-nio-443-exec-7] (Base_5_1_CLAdapter.java:119) ERROR - isValidConnection - bad status code! failing connection...
2020/10/12 10:49:06.843 [https-openssl-nio-443-exec-7] (Base_5_1_CLAdapter.java:64) ERROR - initConnection - failed to reach RPA: xx.xx.xx.xx (down?)
2020/10/12 10:49:16.843 [https-openssl-nio-443-exec-7] (Base_5_1_CLAdapter.java:48) DEBUG - Connecting to rpa: xx.xx.xx.xx

 

Cause

 來自 vRPA2 的 Deployer API 在 vRPA1 上使用過時的端點。

Resolution

解決 方案:
在更換 NDU 之前,請重新開機 vRPA2,讓 vRPA1 成為月臺控制。

如果 NDU 更換失敗,請重新開機 vRPA2 並重試 NDU 更換,讓 vRPA1 成為月臺控制。

解析度:
此問題已在 RecoverPoint 5.3.1 中解決。

若要判斷升級是否適合您的環境,請聯絡 Dell Technologies 客戶支援中心或您的服務代表,並參考此解決方案 ID。

Affected Products

RecoverPoint for Virtual Machines
Article Properties
Article Number: 000180423
Article Type: Solution
Last Modified: 21 Nov 2023
Version:  5
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