Article Number: 000179606
| Alert ID | ONV_TOR_CONNECTION_STATUS_FAILED_TO_CONNECT |
| Alert Text | Unable to connect to the switch with management IP address %(address) using the specified access credentials. |
| Error Code | (0x01803503) |
| Description | Connection to the Ethernet switch with management IP address failed. Switch configuration validation may be limited. |
| Resolution | Cause This issue occurs when connectivity to the switch using the management IP address fails or if the system is unable to read the switch configuration information. Solution Verify the status of connectivity with the Ethernet switch and the credentials that are used to access the switch. If the issue persists, contact Technical Support for further assistance.
Note: Different switch vendors may have different permissions for different predefined roles. For example for Dell OS10 switches, the netoperator role is not enough to read running-configuration info.
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| Alert ID | ONV_TOR_ICL_STATUS_NOT_CONFIGURED |
| Alert Text | An inter-chassis link (ICL) is not configured on the switch. |
| Error Code | (0x01803602) |
| Description | This occurs when the inter-chassis link (ICL) is not configured on the switch. As a result, Network high availability may be impacted and performance degraded. |
| Resolution | Cause This issue occurs when an inter-chassis link (ICL) is not configured on the switch or if the system is unable to read the switch configuration information. Solution Verify the status of Ethernet switch inter-chassis link configuration. Ensure that an Inter-Chassis link is configured on the switch. See the Switch and Network Configuration Guide for PowerStore in PowerStore: Info Hub - Product Documentation and Videos for additional information This alert may be raised incorrectly if only SNMP is being used to connect to the switch.
Note: Different switch vendors may have different permissions for different predefined roles. For example for Dell OS10 switches, the netoperator role is not enough to read running-configuration info.
Contact Technical Support for further assistance. |
| Alert ID | ONV_TOR_ICL_PEER_PRESENCE_NOT_FOUND |
| Alert Text | Detected inconsistent Inter-Chassis link configuration (physical switch has no Inter-Chassis link peer). |
| Error Code | (0x01803802) |
| Description | This alert is raised when inconsistency was detected in Inter-Chassis link configuration. Network high availability or performance may be degraded. |
| Resolution | Cause This issue occurs when an inconsistency was detected in the Inter-Chassis link (ICL) or no ICL peer was detected. Solution Ensure that an Inter-Chassis link is properly configured between the pair of switches. See the Networking Guide for PowerStore in PowerStore: Info Hub - Product Documentation and Videos additional information If the issue persists, contact Technical Support for further assistance. |
| Alert ID | ONV_TOR_ICL_PEER_STATUS_NOT_FOUND |
| Alert Text | The switch does not have connectivity to the peer switch %(physical_switch_id) using an inter-chassis link (ICL). |
| Error Code | (0x01803903) |
| Description | There is no connectivity between Switch and Peer Switch %(physical_switch_id) using ICL and as a result, Network high availability, or performance may be degraded. |
| Resolution | Cause This issue occurs when connectivity between Switch and Peer Switch %(physical_switch_id) using ICL is missing. Solution Ensure that an Inter-Chassis link is properly configured between the pair of switches. See the Networking Guide for PowerStore in PowerStore: Info Hub - Product Documentation and Videos for additional information If the issue persists, contact Technical Support for further assistance. |
| Alert ID | ONV_TOR_ICL_PROTOCOL_STATUS_FAILURE |
| Alert Text | The switch has inter-chassis link (ICL) protocol errors. |
| Error Code | (0x01803A03) |
| Description | Switch has ICL protocol errors and Network high availability, or performance may be degraded. |
| Resolution | Cause This issue occurs when a switch has ICL protocol errors and is not properly configured between the switches. Solution Ensure that an inter-chassis link (ICL) is properly configured between the switches. If the issue persists, contact Technical Support for further assistance. |
PowerStore
03 May 2024
7
Solution