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Why Can I Not Scan to My AOL E-mail Using My Dell A920, 922 or A940 All-In-One Printer? - KB Article - 117903

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Resolution

Configure AOL as Your Default Mail Application

  1. Sign on to AOL.

  2. Click the Settings button on the AOL Browser.

  3. Click Preferences.

  4. Click the Association option.

  5. Click the OK button.
    By clicking OK, AOL will be set as your default Web, mail, and newsgroup client.



Additional information about scanning to AOL with the Dell All-In-One printer.

When using Scan to E-mail with the Dell A920, 922 or A940 printers, the image is sent to the default e-mail application. By default this setting is either Outlook (if it has been installed) or Outlook Express. When AOL is installed it does not prompt to set it as the default. Once AOL is set to the default mail application, the Scan to E-mail function will send the scanned document to AOL as a .jpg attachment.

Support Options

For more troubleshooting assistance, click one of the support options below.


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Article Properties


Last Published Date

23 Nov 2020

Version

2

Article Type

Solution