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Quick LinksGetting Started with your Dell Inspiron 3881 Dell Inspiron 3881 Setup, Specifications and Service Manual Dell Drivers & Downloads Warranty & Support Services Frequently asked questions |
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Dell desktops come with pre-boot or built-in diagnostics which can help diagnose hardware issues and capture error codes. Built-in or pre-boot diagnostics are run outside the operating system. Running a built-in or pre-boot diagnostics does not require the computer to be connected to the internet.
Dell SupportAssist Pre-boot (also called ePSA or PSA) diagnostics are available on Dell laptops, desktops, servers and Windows-based tablets.
Refer to Dell Knowledge Base article Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes) for information on how to look up the error code for additional help.
Alternatively, see the SupportAssist Pre-Boot System Performance Check page to get more information about pre-boot diagnostic error codes.
To learn more about Dell pre-boot diagnostics, see the Dell knowledge-base article Resolve Hardware Issues With Built-in and Online Diagnostics (ePSA or PSA Error Codes).
ePSA Pre-boot System Assessment (Official Dell Tech Support) (english only) - 02:00
SupportAssist proactively checks the health of the computer hardware and software. When an issue is detected, SupportAssist notifies you. SupportAssist is preinstalled on all new Dell computers and tablets.
To learn more about SupportAssist, see SupportAssist for PC's and Tablets page.
The Dell Download Center provides information about software you may have bought and software that is already installed on your computer, such as Dell Backup Solutions and Dell SupportAssist for PCs and tablets.
Some of the software sold at the time of purchase has to be downloaded once you receive your computer. You can download and install those programs by using Dell Digital Delivery, for more information refer to the following links:
A free PDF reader (Acrobat Reader DC) is available for free from Adobe. You will need this program to view any PDF files such as the Quick Start Guides or Owner's Manuals.
This article provides help with Microsoft Office programs, A Guide to the various Microsoft Office programs available on your Dell PC.
To access the Dell Security and Virus Support Page click on the following link:
Your computer will come pre-installed with an Anti-virus program. For more information refer to the Dell Knowledge Base article Useful Information about the Third Party Anti-virus programs that ship with a Dell PC.
More information about Viruses, Spyware and Malware can be found at the following links:
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows 10 operating system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state.
To learn more about, see the Dell knowledgebase article Restore your system using Dell SupportAssist OS Recovery Local Restore.
Get support for no video, distorted, blurry image, or other display issues.
Get support for issues related to mouse or keyboard.
To learn more about how to view or download the User Guide or Manual for a Dell product, see the Dell knowledgebase article Manuals and Documentation for your Dell Product.
Hardware diagnostic tests can identify any potential hardware issues with the components like hard disk drive, memory (RAM), chipset, audio or sound card, graphics or video card, etc.
The Diagnostics section of this Dell knowledgebase article provides instructions on how to run pre-boot and/or SupportAssist diagnostic tests on Dell Inspiron 3881 desktop.
The Troubleshooting section of this Dell knowledgebase article provides self-help resources on troubleshooting common issues on Dell Inspiron 3881 desktop.
Performing a hard reset usually fixes many problems and also drains any residual power that maybe causing the problem.
This section covers the latest new features and utilities installed on your computer; read the following article to find out more information.
Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.