NetWorker: daemon log posts nsrd message - Detected orphaned save set records on volume

Summary: The NetWorker server daemon.raw posts a warning stating that it detected orphaned save set records on a disk volume.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

When encountering a save set media record with nothing present on the media database the daemon.raw logs:      
nsrd NSR info Media Waiting: Detected <#> orphaned save set records on volume '<Vol_name>'.  This occurs when data in the media database does not have a corresponding file on the volume.  Investigation is strongly recommended.

Cause

These messages are posted when the NetWorker Media Database has a save set when the media (usually a disk device like Data Domain or AFTD) does not have the corresponding save set.

Resolution

These orphan save set messages are informational to indicate a disparity between metadata and the media on storage.
  1. Identify the orphan save set from media database run below command:  
mminfo -a -r "ssid,cloneid,ssflags,clflags" -q "ssrecycle,volume=<Vol_name>"
To list the details of those orphaned save sets, use below command to list the details: 
mminfo -a -r "client,name(10),sscreate(22),ssretent,ssid,ssflags,level,clonetime(22),clretent,cloneid,clflags,copies,validcopies,ssinsert" -q "ssrecycle,volume=<Vol_name>" -xc, > orphaned.csv
  1. Delete the orphaned save sets from media database, specifying their ssid and cloneid:

Additional Information

How To Export the NetWorker Media Database Using nsrmmdbasm

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000172371
Article Type: Solution
Last Modified: 05 May 2026
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.