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IDPA: IDPA 2.3.0.623733 Pre-Patch pre-requisites and workarounds

Summary: This KB walks you through the pre-requisites for the 2.3 pre-deploy patch and workarounds to apply this patch if the Initial Network Configuration has already been performed.

This article applies to   This article does not apply to 

Symptoms



Below is the information about the pre-requisites and best practices while installing the current Integrated Data Protection Appliance (IDPA) 2.3 Pre-Patch (Build: 2.3.0.623733)

The following issues may be seen during IDPA 2.3 install and are addressed on this pre-patch:    
  • Bug 240060 : Used arping for duplicate IP detection in ACM code
  • Bug 240061 : In ACM dataprotection pdf added Avamar SWID , add it in Avamar Panel.
  • Bug 240898 : VLAN other than zero not getting updated on ESXi portgroup
  • Bug 241306 : NDMP Page appears when IP Range unchecked
Please read the below pre-requisites carefully as they are useful while applying this patch.

This update should be run before connecting to ACM UI and performing any configuration steps from the ACM UI (after SKU Selection).

This update should NOT be installed on a appliance where configuration is in progress or complete.

Note: This pre-patch can only be applied after SKU Model has been selected and should be applied before the Initial Network Configuration is performed from ACM UI. This Patch cannot be applied after the Initial Network Configuration has been performed. 

If the Initial Network Configuration has already performed, and if we try to install this patch, the following error is seen:    
acm:/data01/prepatch/Idpa_pre_update_2.3.0.623733 # ./install.sh
Successfully get current version of rpm
Successfully get hotfix version of rpm
Current | Hotfix
dataprotection-2.3.0-613968.x86_64 | dataprotection-2.3.0-623733.x86_64.rpm
2.3.0 | 2.3.0
613968 | 623733
Successfully validated build number of hotfix with current build number

This hotfix is not applicable at the current state of ACM.

Cause

Cause for this error (This hotfix is not applicable at the current state of ACM) : User Error (Pre-Patch is applied after the Network configuration or after IDPA deployment)

Resolution

If the installation of pre-patch 2.3.0.623733 fails with error "This hotfix is not applicable at the current state of ACM", contact IDPA Support and reference this KB article. 

Affected Products

Integrated Data Protection Appliance Family

Products

PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware, Integrated Data Protection Appliance Software