VPLEX: VS6 running 6.1.x WAN-COM SFPs info missing
Summary: This article talks about when running the ll command to check a directors sfp info there is nothing reported for the WAN-COM ports.
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Symptoms
When an end user runs the the cli command to check the VPLEX SFP info, if the VPLEX is a Metro configuration the ports info for the WAN-COM modules, A2/B2, no info is reported.
Example showing no A2 or B2 port SFP info not noted:
/engines/engine-1-1/directors/director-1-1-A/hardware/sfps:
Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C]
------- ------------ ---------------- ------- ----------- ----------- -------
A0-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1Q92 570 454 47
CORP.
A0-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1H5N 615 442 47
CORP.
A1-FC00 FINISAR FTLF8529P3BNV-E5 UWQ0EGL 397 513 50
CORP.
A1-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1Q46 684 535 47
CORP.
/engines/engine-1-1/directors/director-1-1-B/hardware/sfps:
Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C]
------- ------------ ---------------- ------- ----------- ----------- -------
B0-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1NQN 560 538 47
CORP.
B0-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1NB0 611 480 51
CORP.
B1-FC00 FINISAR FTLF8529P3BNV-E5 UWQ1J2N 633 456 54
CORP.
B1-FC01 FINISAR FTLF8529P3BNV-E5 UWQ1J5X 634 459 55
CORP.
/engines/engine-2-1/directors/director-2-1-A/hardware/sfps:
Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C]
------- ------------ --------------- --------------- ----------- ----------- -------
A0-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006X8 518 460 50
A0-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006Z4 482 484 50
A1-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006Y3 536 483 51
A1-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006XV 379 499 50
/engines/engine-2-1/directors/director-2-1-B/hardware/sfps:
Name Manufacturer PartNumber S/N RxPower[uW] TxPower[uW] Temp[C]
------- ------------ --------------- --------------- ----------- ----------- -------
B0-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006VX 560 469 49
B0-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ00070U 460 479 48
B1-FC00 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006WH 443 497 49
B1-FC01 AVAGO AFBR-57F5AMZ-E3 AGL1643DJ0006W7 411 481 50
Also if you attempt to cd to any A2 port it will fail
Example attempt to get to A2-FC00:
VPlexcli:/engines/engine-1-1/directors/director-1-1-A/hardware/sfps> cd A2-FC00
cd: Evaluation of <<cd A2-FC00>> failed.
cause: Command execution failed.
cause: Failed to set value for option --context.
cause: no context found: A2-FC00
Cause
.
Resolution
Permanent Fix:
Dell EMC VPLEX Engineering is currently investigating this problem. Once a fix is available this article will be updated.
We do not have a workaround for this issue at the current code 6.1.x code levels.This is a cosmetic cli issue and will not have any impact other than the end user will not see the WAN-COM module SFP data.
You will not be able to check the power or temperature levels of any WAN-COM ports though until there is a fix available.
Dell EMC VPLEX Engineering is currently investigating this problem. Once a fix is available this article will be updated.
We do not have a workaround for this issue at the current code 6.1.x code levels.This is a cosmetic cli issue and will not have any impact other than the end user will not see the WAN-COM module SFP data.
You will not be able to check the power or temperature levels of any WAN-COM ports though until there is a fix available.
Affected Products
VPLEX VS6Products
VPLEX for All Flash, VPLEX VS6Article Properties
Article Number: 000168693
Article Type: Solution
Last Modified: 04 Jun 2025
Version: 4
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