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Configuring Dell Mobile Broadband Cards to Auto-Connect Using NDIS in Windows

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Symptoms

 

Article Summary:

This article provides information on configuring Dell mobile broadband cards to auto-connect using NDIS in Windows



Table of Contents:

1.  NDIS

2.  Configure NDIS

3.  NDIS and Third Party Broadband Software

4.  Additional Issues


 

 

1.

NDIS


You may experience difficulties in using NDIS to auto-connect your mobile broadband card during Windows startup.  This can be the result of outdated software or the improper installation of software or drivers on the system.

 


 

 

2.

Configure NDIS

 

Use these steps to configure NDIS (Automatic Mobile Broadband Startup) connection settings in the Dell/Novatel Mobile Broadband Utility:

 

1. In the Main window, select Configuration from the Edit menu.

2. In the Configuration dialog box, click the Device Setting tab.

3. In the Connection Mode drop-down list, select your mobile broadband card. Then select the Auto-Connect at Startup option to connect automatically at startup using NDIS.

4. To close the dialog box and save your settings, click OK.

 


 

 

3.

NDIS and Third Party Broadband Software


Use the following information to help resolve problems with NDIS setup if you are using a third party broadband utility:

 

1. Uninstall Mobile Broadband software you are using

2. Restart the system

3. Uninstall the mobile broadband card drivers

4. Reinstall the your mobile broadband software

5. Allow the PC to recognize and reinstall the drivers if prompted (This recreates the Local Area Connection it sets up for NDIS)

6. Set Auto-Connect (Dell) or LAN-Adapter-Auto settings

7. After the system reboots, the laptop should connect automatically to the Mobile Broadband connection.


 

 

4.

Additional Issues


If you are unable to complete the steps above or are still having issues auto-connecting, you may need to contact technical support.  You can contact technical support via the link below.

 

Contact Technical Support


 

Article Properties
Article Number: 000155504
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
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