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Error Message "Multi-Monitor Feature is Not Enabled" On Screen After Powering On Inspiron 3650 and 3250, and Vostro 3650, 3653 and 3250

Summary: This article provides information about an error on the screen that says "multi-monitor feature is not enabled." This is seen on certain Inspiron and Vostro computers.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

You are shown the error message "Multi-Monitor feature is not enabled" as on the screen as below:
Multi-monitor feature is not enabled 

This is the connection causing the issue:
On board display ports 

To resolve, POWER OFF your system and change the connection to attach to the discrete graphics card as shown:
Display ports of discrete graphics card 

Cause

No cause information

Resolution

Alternatively, to connect multi monitors to the system, enable the "Intel Multi-Display" option in the BIOS as shown below:
Intel multi-display BIOS option 

Affected Products

Inspiron 3250, Inspiron 3650, Vostro 3250, Vostro 3650, Vostro 3653
Article Properties
Article Number: 000150893
Article Type: Solution
Last Modified: 03 Dec 2024
Version:  6
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