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託管網路上的系統通常依賴於靜態IP位址，以確保它們符合管理IT組的可用性和可發現性要求。唯一硬體 MAC 位址可用來識別和管理網路上的個別資產。當連接擴充基座的筆記型電腦或筆記型電腦系統設定靜態 IP 位址時，擴充基座可能會阻礙 MAC 位址傳遞通訊。這會使 IT 無法在使用預設 DHCP IP 位址組態的擴充基座時，管理網路上的筆記型電腦。
Cause
沒有任何相關原因。
Resolution
為了確保可管理擴充基座的靜態 IP 筆記型電腦，擴充基座還必須指派並設定靜態 IP 位址，以確保 MAC 位址傳遞功能正常。
Affected Products
Chromebook, Alienware, Inspiron, Latitude, Vostro, XPS, Mobile Workstations
Article Properties
Article Number: 000147357
Article Type: Solution
Last Modified: 04 Sep 2024
Version: 5
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Article Properties
Article Number: 000147357
Article Type: Solution
Last Modified: 04 Sep 2024
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.