Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

PowerStore Alerts: Appliance State Alerts

Summary: Base Enclosure has failed

This article applies to   This article does not apply to 

Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution provided, check the technical support contact options.

 

SLN317233_en_US__1icon Note: Cannot find the information you need? Let us know via the feedback form at the bottom of this article.

 

Cause

.

Resolution

Alert ID XMS_ENCLOSURE_FRU_STATE_FAILED
Alert Text Base Enclosure has faulted
Error Code (0x00309703)
Description This indicates that the Base Enclosure has failed.
Resolution Cause
A fault has been detected on the Base Enclosure.

Solution
The Base Enclosure should be replaced. Please contact technical support for further assistance.

Affected Products

PowerStore
Article Properties
Article Number: 000145558
Article Type: Solution
Last Modified: 12 Sep 2023
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000145558
Article Type: Solution
Last Modified: 12 Sep 2023
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.