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PowerEdge: How to Collect Logs for VRTX Switch R1-2210 and R1-2401

Summary: Steps and links to help you understand and collect logs in the VRTX Switch R1-2210 and R1-2401.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Logs 

Logs note and capture information about how a device is running. Collecting logs to analyze, troubleshoot and debug any issues that may be encountered can highlight both the reasons for device behavior and the appropriate solution. Full instructions for collecting VRTX Switch R1-2210 and R1-2401 logs can be found in this article.
 

Capture

To obtain the logs from the R1-2210 or R1-2401 VRTX Switch, the saved output from an SSH connection to the switch is required. PuTTY is an SSH and telnet client used to directly access the Switch in order to perform the procedures below. Download PuTTY This hyperlink is taking you to a website outside of Dell Technologies.. 

Follow the procedures below:
  1. After opening PuTTY, go to the Session tab. In the Logging tab, select All session output and browse for a destination of that log file.
    Select All session output and browse for a destination
    Figure 1: PuTTY Configuration Screen
  2. Insert the IP (or Host Name) of the Management from the affected Switch and choose Telnet as connection type. Click Open.
    Enter IP or Host Name of the affected Switch and choose Telnet 
    Figure 2: PuTTY Configuration Screen
  3. Log in to the Switch console
    Login as - root
    Standard User Name - root
    Standard Password - calvin
    Log in as root
    Figure 3: Switch Console Login
  4. Here you should see the type of the Switch as root source.
    Type show tech-support and press Enter. (Do not copy-paste the command, type it in manually)
    Manually type show tech-support command
    Figure 4: Switch Console - Insert command
  5. The output can take some time to generate. After the prompt is shown again, type exit to leave the SSH session.
    Type exit to leave SSH session
    Figure 5: Switch Console - Exit Connection
  6. The output file is available at the location previously selected. 
    file available at previously selected location
    Figure 6: PuTTY output log

    The file can be read with a text editor like Notepad++ or similar editors to check the general health of the Switch.

Further Information

  • PuTTY is an SSH and telnet client, developed originally by Simon Tatham for the Windows platform. PuTTY is open source software that is available with source code and is developed and supported by a group of volunteers. It is not a Dell Technologies tool.

Affected Products

POWEREDGE VRTX
Article Properties
Article Number: 000145191
Article Type: How To
Last Modified: 26 Sep 2024
Version:  6
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