Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products

HD Audio Controller Maybe Disabled in the Device Manager

Summary: You may experience a situation where the HD Audio Controller was disabled in the Device Manager after re-installing the AMD Radeon Graphics Driver manually Windows 10.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

You may experience a situation where the HD Audio Controller was disabled in the Device Manager after re-installing the AMD Radeon Graphics Driver manually in the Windows 10 Operating System (OS).

This may effect the following computers

  • Inspiron 5675
  • Inspiron 5680
  • XPS 8930
  • Alienware Area 51 R4
  • Alienware Area 51 R5
  • Alienware Area 51 Threadripper Edition
  • Alienware Area 51 Threadripper Edition R6
  • Alienware Aurora R7

Windows requires additional time to complete the installation, the issue may appear if you clicked on the Restart button immediately after the installation of the AMD driver.

To resolve this:
You will have to uninstall the driver and re-install the driver again. However, this time leave the system in idle for at least 3 minutes, or select Restart Later in order for OS to complete the task in the background.

Article Properties
Article Number: 000145129
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.