Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000144433

PowerVault - How to create a log with ITDT (IBM Tape Diagnostic Tool)

Summary: How to create a log with ITDT (IBM Tape Diagnostic Tool)

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

-

Cause

-

Resolution

Table of Contents

1. Description
2. Download
3. Solution
4. Further Diagnostics
5. Further Information

 

Description

The ITDT (IBM Tape Diagnostic Tool) has multiple functional capabilities, one of which is quick or extended diagnostic tests on tape drives. This program is available directly from the manufacturer of the hardware and does not require a backup software. This article details how to create logs necessary for troubleshooting with ITDT.

Download

ITDT download link.
 

Solution

SLN313984_en_US__1icon Note: You must be logged in as an administrator for the procedure detailed below to succeed.
  1. Download and install the ITDT tool on the relevant server.
  2. Stop all backup software services and
  3. Run the itdt.exe or in Linux ./itdt.
  4. Select "L" to go to the last page of the license agreements and confirm agreement with "i".
    SLN313984_en_US__2image(9620)
    Figure 1: Licensing Agreement

     
  5. Select "S" to search for available drives and the system will then display all available drives.
  6. Select the relevant drive by the number shown beside it. An X appears in the [#] column to confirm the drive has been selected.
    SLN313984_en_US__3image(9621)
    Figure 2: Main Menu showing Device List

     
  7. Begin the Drive Diagnostic Dump by pressing "D".
  8. After the test concludes the newly created Drive Diagnostic Dump will be shown.
  9. Return to the previous menu to run more diagnostic tests, if necessary, by pressing the return key.
  10. The created logs are located in the "Output" folder, automatically created in the directory folder where the ITDT was downloaded to and run from.

Further Diagnostics

This is just a small part of the functionality of the ITDT. A standard test can be initiated by selecting T in the main menu (Fig. 2).

A Full Write Test can be initiated by selecting "O" for Other Functions in the main menu (Fig. 2). This accesses the second-level menu where a Full Write Test can be initiated by selecting "W". Choose the option uncompressed + 64kb. This test is the most comprehensive however not that this test may take several hours to complete. The results are located in the "Output" folder.

 

Further Information

For more information about ITDT, see the relevant section of the IBM Knowledge Centre.
 

Article Properties

Affected Product
Dell EMC ML3, PowerVault 110T LTO2-L, PowerVault 110T LTO3, PowerVault 114X Tape Rack Enclosure, PowerVault 124T, POWER VAULT 114X LTO5 140, PowerVault 110T LTO (Tape Drive), PowerVault 110T LTO2 (Tape Drive), PowerVault LTO3-060, PowerVault LTO3-080 , PowerVault LTO4-120HH, PowerVault LTO5-140, Powervault LTO6, PowerVault LTO8, PowerVault ML6000, PowerVault TL2000, PowerVault TL4000, PowerVault TL1000 ...
Last Published Date

27 Jan 2023

Version

5

Article Type

Solution

Back to Top