R740/R740XD: The System board BP1 PG voltage is outside of range

Solution

NOTE: CPLD version 1.1.3 has now been web posted which includes additional enhancements/fixes. The recommendation is to use CPLD version 1.1.3 or newer going foward.

Step by Step instructions to update the CPLD:

    1. Go to the Dell support site.

    2. Enter the Service Tag or manually select the model.

    3. Access the menu "Drivers and Downloads"

    4. In the keyword box type "CPLD"

    5. Locate and download the latest CPLD update.

    6. Upload this file to the iDRAC's update and roll back section in order to update the firmware of the CPLD (Server will require a reboot)

More information on how to update from the iDRAC can be found How to a Remote Firmware Update with the iDRAC?

NOTE: A CPLD update should only be applied by itself and not along with other updates (ie BIOS, iDRAC, etc.).