Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

How to create a drive dump from a TL2000/TL4000 tape library via the web interface

Summary: How to create a drive dump from a TL2000/TL4000 tape library via the web interface

This article applies to   This article does not apply to 
Check out resources for

Symptoms

-

Cause

-

Resolution

Logs are records of events that occur on a system, either by a user or by a running process. They help track what happened and troubleshoot issues if they occur. Please follow the instructions below to obtain logs for TL2000/TL4000 tape library via the web interface.
 

  1. Connect to the library via the web interface and sign in.

    Standard user: admin
    Standard password: secure

    SLN313985_en_US__1DrvDumpTL2-4-1


     

  2. Open with the + the functions beneath in Service Library.

    SLN313985_en_US__2DrvDumpTL2-4-2


     

  3. Select Save Drive Dump.

    SLN313985_en_US__3DrvDumpTL2-4-3


     

  4. Choose the drive from which the log is required and select Forced.

    SLN313985_en_US__4DrvDumpTL2-4-4 (2)


     

  5. Then select Save Drive Dump and when the message is prompted click OK.

    SLN313985_en_US__5DrvDumpTL2-4-5

 

SLN313985_en_US__6icon Please note that the download of the logs from a drive can takes some time to complete. A faster way with IBM drives is with the "IBM Tape Diagnostic Tool" (ITDT).

 

Affected Products

PowerVault TL2000, PowerVault TL4000