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No hay video desde el puerto USB Type-C en una Alienware o XPS

Summary: Obtenga información sobre qué hacer cuando un puerto y un cable USB Type-C no proporcionan salida de video en una computadora de escritorio Alienware o Dell XPS.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Un puerto USB Type-C y un cable no muestran video con computadoras Alienware y XPS afectadas.

Plataformas afectadas:

  • Alienware Area-51 Threadripper Edition R3 y R6
  • Alienware Area-51 R4 y R5
  • Alienware Aurora R6
  • Alienware Aurora R13
  • Alienware Aurora Ryzen Edition R14
  • Alienware Aurora R15
  • Alienware Aurora R16
  • XPS 8950
  • XPS 8960

Cause

El puerto USB Type-C en las plataformas Alienware y XPS afectadas no tiene salida de video por diseño.

Resolution

Affected Products

Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Aurora R13, Alienware Aurora Ryzen Edition R14, Alienware Aurora R15, Alienware Aurora R16, Alienware Aurora R6, XPS 8950, XPS 8960
Article Properties
Article Number: 000143744
Article Type: Solution
Last Modified: 24 Jul 2024
Version:  5
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