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Alienware 或 XPS 上的 USB Type-C 連接埠沒有影像

Summary: 瞭解當 USB Type-C 連接埠和纜線無法在 Alienware 或 Dell XPS 桌上型電腦上提供視訊輸出時該怎麼做。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

USB Type-C 連接埠和纜線在受影響的 Alienware 和 XPS 電腦上無法顯示任何影像。

受影響的平台:

  • Alienware Area-51 Threadripper Edition R3 和 R6
  • Alienware Area-51 R4 和 R5
  • Alienware Aurora R6
  • Alienware Aurora R13
  • Alienware Aurora Ryzen Edition R14
  • Alienware Aurora R15
  • Alienware Aurora R16
  • XPS 8950
  • XPS 8960

Cause

受影響的 Alienware 和 XPS 平台上的 USB Type-C 連接埠無法依照設計提供視訊輸出。

Resolution

Affected Products

Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Aurora R13, Alienware Aurora Ryzen Edition R14, Alienware Aurora R15, Alienware Aurora R16, Alienware Aurora R6, XPS 8950, XPS 8960
Article Properties
Article Number: 000143744
Article Type: Solution
Last Modified: 24 Jul 2024
Version:  5
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