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How to change PIN or Access Recovery on a ML3 Tape Library

Summary: How to change PIN or Access Recovery on a ML3 Tape Library

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Here you can find the description how to change the PIN of the ML3 via the front LCD and how to recover the PIN.

Cause

Note: Before calling Support it is a best practice to collect the Library Logs.  How to collect Library Log of a ML3 Tape Library

Resolution

Change the PIN of the ML3 via the front LCD.

From the start screen press two times Enter
SLN316760_en_US__1ML3-Pin1

SLN316760_en_US__2ML3-Pin2

Now in the Home menue select User Accounts.
SLN316760_en_US__3ML3-Pin3

Select Change PIN 
SLN316760_en_US__4ML3-Pin4

Now you are in the PIN menue.
SLN316760_en_US__5ML3-Pin5

If you want to change the PIN press  SLN316760_en_US__6ML3-Pin6 and enter the new PIN with the arrow keys. Insert the same PIN within the Repeat PIN field. 
SLN316760_en_US__7ML3-Pin7

To confirm that click Submit.
SLN316760_en_US__8ML3-Pin8

You'll get the info, that the PIN was changed.
SLN316760_en_US__9ML3-Pin9


Access Recovery of the ML3 via the front LCD.

From the start screen press two times Enter
SLN316760_en_US__1ML3-Pin1

SLN316760_en_US__2ML3-Pin2

Now in the Home menue select User Accounts.
SLN316760_en_US__3ML3-Pin3

Select Access Recovery...
SLN316760_en_US__13ML3-AccRec2

to get the reset screen for the Administrator account. By select Reset Password you will get a temporary password.
SLN316760_en_US__14ML3-AccRec3

SLN316760_en_US__15ML3-AccRec4
You can log in with that temporary password into the Administrator account. You will be forced at the first log in to change the Password to a new one.


Affected Products

Dell EMC ML3
Article Properties
Article Number: 000143478
Article Type: Solution
Last Modified: 07 Oct 2022
Version:  4
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