Here you can find the description how to change the PIN of the ML3 via the front LCD and how to recover the PIN.
Note: Before calling Support it is a best practice to collect the Library Logs.
How to collect Library Log of a ML3 Tape Library
Change the PIN of the ML3 via the front LCD.
From the start screen press two times
Enter
Now in the
Home menue select
User Accounts.
Select
Change PIN
Now you are in the PIN menue.
If you want to change the PIN press
and enter the new PIN with the arrow keys. Insert the same PIN within the
Repeat PIN field.
To confirm that click
Submit.
You'll get the info, that the PIN was changed.
Access Recovery of the ML3 via the front LCD.
From the start screen press two times
Enter
Now in the
Home menue select
User Accounts.
Select
Access Recovery...
to get the reset screen for the Administrator account. By select
Reset Password you will get a temporary password.
You can log in with that temporary password into the Administrator account. You will be forced at the first log in to change the Password to a new one.