Article Number: 000142814

How to collect Drive Log of a ML6000 Tape library

Summary: This article describes the process of generating logs for a ML6000 system.

Article Content

Symptoms

In case of an issue sometimes a Log from one or more Drives is needed. Below you can find two descriptions how to do this via Web interface.

Cause

Intended use.

Resolution

Stop all running jobs of your backup software and wait until the Library is idle.

Connect to the library via the web interface and sign in.

Standard user: admin
Standard password: password

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Within „Tools" select „Drive Operations".
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Choose "Retrieve tape drive log" and confirm with "Next".
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In that window select the Drive from which you want to export the log by enable the checkbox and confirm with "Next".
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Confirm the Downloads with "Apply"
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At this massage confirm again with "OK".
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After the Log was collected you will get a download via the Browser.

If you need the log from a different drive go back to the drive-selection and choose the next one.

Please note that the download of the logs from a drive can takes some time to complete. A faster way with IBM drives is with the PowerVault - How to create a log with ITDT (IBM Tape Diagnostic Tool).