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Article Number: 000142280

使用出厂映像还原重置戴尔计算机后出现白屏（黑屏）

Summary: 本文介绍如何解决重置部分 Inspiron 计算机后出现的黑屏问题。

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Article Content

Symptoms

在执行出厂映像还原后，您的戴尔计算机可能会停在白屏（黑屏），而不是一个单击 “完成”以重新启动的窗口。

Cause

此问题可能会发生在以下戴尔笔记本电脑上：

  • 戴尔Inspiron灵越5565
  • 戴尔Inspiron灵越5567
  • 戴尔Inspiron灵越5765
  • 戴尔Inspiron灵越5767

Resolution

初始化出厂映像还原后，如果计算机停在白屏
（黑屏）处，请按键盘上的 Enter 键以完成还原过程，然后重新启动计算机。

Article Properties

Affected Product

Inspiron 15 5565, Inspiron 15 5567, Inspiron 17 5765, Inspiron 17 5767

Last Published Date

23 Jul 2024

Version

5

Article Type

Solution

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