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使用出厂映像还原重置戴尔计算机后出现白屏(黑屏)

Summary: 本文介绍如何解决重置部分 Inspiron 计算机后出现的黑屏问题。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在执行出厂映像还原后,您的戴尔计算机可能会停在白屏(黑屏),而不是一个单击 “完成”以重新启动的窗口。

Cause

此问题可能会发生在以下戴尔笔记本电脑上:

  • 戴尔Inspiron灵越5565
  • 戴尔Inspiron灵越5567
  • 戴尔Inspiron灵越5765
  • 戴尔Inspiron灵越5767

Resolution

初始化出厂映像还原后,如果计算机停在白屏
(黑屏)处,请按键盘上的 Enter 键以完成还原过程,然后重新启动计算机。

Affected Products

Inspiron 15 5565, Inspiron 15 5567, Inspiron 17 5765, Inspiron 17 5767
Article Properties
Article Number: 000142280
Article Type: Solution
Last Modified: 07 Aug 2024
Version:  6
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