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Article Number: 000142280

使用原廠映像還原重設 Dell 電腦後出現空白 （黑色） 畫面

Summary: 本文說明如何在重設特定 Inspiron 電腦後解決空白螢幕問題。

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Article Content

Symptoms

執行原廠映像還原後，您的 Dell 電腦可能會停在空白 （黑色） 畫面，而不是按一下 「完成」以重新開機的視窗。

Cause

下列 Dell 筆記型電腦可能會發生此問題：

  • Dell Inspiron 5565
  • Dell Inspiron 5567
  • Dell Inspiron 5765
  • Dell Inspiron 5767

Resolution

初始化原廠映像還原後，如果您的電腦停在空白 （黑色） 畫面，請按下
鍵盤上的 Enter 鍵以完成還原程序，然後重新啟動電腦。

Article Properties

Affected Product

Inspiron 15 5565, Inspiron 15 5567, Inspiron 17 5765, Inspiron 17 5767

Last Published Date

23 Jul 2024

Version

5

Article Type

Solution

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