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Dell Server: Qlogic 578xx FCoE Storage Adapter Disappears From VMware Client Configuration Tab Following Server Reboot

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A Qlogic 578xx FCoE storage adapter may disappear from the VMware client > Configuration > Storage Adapters tab following a server reboot.  This issue is reported in ESXi 6.0 U2 with the Dell Customized build; VMware-VMvisor-Installer-6.0.0.update02-3620759.x86_64-Dell_Customized-A02.iso.
The Dell driver affected is:

 
Dell bnx2fc: 1.713.10.v60.4-1OEM.600.0.0.2494585

See graphic below for reference:

SLN303527_en_US__1Capture3

After rebooting server a couple of times.


SLN303527_en_US__2Capture4
 

Engineering is aware of this issue and a fix is planned in the release of the bnx2fc driver, version 1.713.20.v60.5-1OEM.600.0.0.2494585. Driver development and validation is ongoing within Qlogic and Dell Engineering teams. 

Alternatively, download and install the A01 version of the Dell customized offline bundle; VMware-ESXi-6.0.0.update02-3620759.x86_64-Dell_Customized-offline-bundle-A01.  This bundle contains bnx2fc driver version 1.712.50.v60.7-1OEM.600.0.0.2494585, which does not exibit this issue.

Resolution

Do not replace hardware.  This issue was fixed in the Q2FY18 driver which is available for download from the VMware download page.  Download the latest driver to resolve this issue.

Affected Products

PowerEdge, QLogic Family of Adapters
Article Properties
Article Number: 000141393
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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