Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products

What is a certificate of authenticity (COA)?

Summary: Visual example of the COA - authenticity label - and where to find this on your Dell system.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A certificate of authenticity, or COA, is a proof of purchase that is provided with certain products. Most Microsoft® products, including their Windows® operating systems and office suites, come with one. Other software manufacturer's, like Corel, provide COA documents with their office suites as well.

A COA normally appears like a formal certificate with typical, hard-to-copy green swirl patterns around the edges to help indicate it is a legitimate certificate. It provides the name of the product it certifies and usually provides a certificate number, product key or serial number for the product.

Depending on the product, a COA may come as a sheet of paper, a small card or as a sticker label attached to a manual, CD case or even to the computer. The Microsoft Windows operating system COA is provided as a sticker attached directly to a Dell computer (Figure 1).

SLN128101_en_US__1inspiron02

Figure 1 - Example of a Microsoft Windows COA label attached to the bottom of a Dell portable computer.


 

 

 

 

 

 

Article Properties
Article Number: 000136076
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.