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How to Resolve Faint and Blank Printing Issues on the B2360d / B2360dn / B3460dn / B3465dn / B3465dnf Dell Laser Printers

Summary: Visual steps to resolve any issues you have on this range of Dell Laser Printers in respect of Faint or Blank prints.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

This article provides information on "How to Resolve Faint and Blank Page Printing Issues on the B2360d / B2360dn / B3460dn / B3465dn / B3465dnf Dell Laser Printers"



Occasionally the print quality defects can be easily fixed by manually re-positioning the toner, without replacing any parts on the printer. The issue was caused by the gear train bind in the printer.

Step 1 - Remove the toner from the printer
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Step 2 - Remove the imaging drum from the printer
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Step 3 - Pull out on the Cartridge Gearbox Coupling to re-align it.

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If this does not resolve the print quailty issue, test with a new Dell Branded toner or a working toner from another printer of the same model.
 

If these steps do not correct the problem, please contact Contact Dell Technical Support.

 
 

 

Affected Products

Dell B2360d Mono Laser Printer, Dell B2360dn Mono Laser Printer, Dell B3460dn Mono Laser Printer, Dell B3465dn Mono Laser Multifunction Printer, Dell B3465dnf Mono Laser Multifunction Printer
Article Properties
Article Number: 000135674
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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