How to find the service tag of your Dell C5518 or C8618 conference display
Summary: How to find the service tag of your C5518 or C8618 conference display in the On-Screen Display (OSD) menu.
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Symptoms
Cannot see service tag on back.
In many conference room display installations, the service tag label on the back of the monitor is not visible without dismounting the monitor.
Cause
Not applicable.
Resolution
Solution.
Both the C5518 and C8618 displays have the service tag listed in the On-Screen display of the monitor.
Using the Touch Control launched then selecting the Menu button, Others, Service Tag to display the service tag, can provide the service tag information as long as the display screen is functional. (Figure 1.)
Figure 1. - Finding the Service tag on the on-screen display menu
NOTE: The C5517, C7017T & C7016H displays do not have this functionality.
Affected Products
Projectors & Accessories, Dell C5518QT, Dell C8618QTArticle Properties
Article Number: 000133028
Article Type: Solution
Last Modified: 31 May 2024
Version: 6
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