Chromebook 3100 and 3100 2-in-1 System Stuck in Reboot Loop after Attempting to Install a Critical Update
Summary: This article provides information about resolving an issue where the Chromebook 3100 & 3100 2-in-1 systems are stuck in a reboot loop. This is seen after attempting to install a critical update to the Chrome Operating System. ...
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Symptoms
Chromebook 3100 & 3100 2-in-1 owners have reported that their systems are stuck in a reboot loop after attempting to install a ChromeOS critical update.
Affected systems
(Figure.1 Chromebook 3100 & 3100 2-in-1)
Cause
No cause information
Resolution
You must:
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Create a new Recovery Utility USB
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Insert the USB recovery USB into the system
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Press ESC + refresh + power together to force the system to boot from the USB drive
You can download the Chromebook Recovery Utility on the following link:
Affected Products
Chromebook 3100 2-in-1, ChromeBook 3100Article Properties
Article Number: 000132973
Article Type: Solution
Last Modified: 23 Jul 2024
Version: 4
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