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Dell Notebook connected to a Thunderbolt capable dock may see message "Device was approved during boot but is not part of the current Approved Device List"

Summary: Information about why you may see this message "Device was approved during boot but is not part of the current Approved Devices List" on the desktop menu of a Dell Notebook connected to a Thunderbolt 3 capable docking station. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms


The following article provides information about why you may see this message "Device was approved during boot but is not part of the current Approved Devices List" on the desktop menu of a Dell Notebook connected to a Thunderbolt 3 capable docking station.


 

Are you seeing the following message when you boot connected to a thunderbolt 3 dock? "Device was approved during boot but is not part of the current Approved Devices List"

 

Dell notebook users have reported that they have a Thunderbolt 3 capable system and whenever they connect to a Thunderbolt Dock (Such as the TB16 or WD19TB) and boot into the Operating System (OS), it shows a message in the bottom right corner of the desktop (see Figure.1).

SLN318809_en_US__1image(11935)

(Figure.1 Device was approved during boot but is not part of the current Approved Devices List)

All systems ship from the factory default set to No Security in the Thunderbolt Security section of BIOS. This means you can select whether to approve the dock or not in the operating system.

SLN318809_en_US__2icon Note: Even when you don't manually approve the dock, it will continue to work as if it has been already been approved.
 

However, if you were to change the Thunderbolt Security setting to User Authorization in the BIOS, then the Thunderbolt device (i.e. Dock) will not work until it is manually approved in the Thunderbolt application software.

There are no limitations when using the system or the dock, but there is a possibility that some people may be confused by the message appearing from the Thunderbolt Application.

SLN318809_en_US__2icon Note: Please be aware that if the device is approved once, the message will not reappear. However, if you are using a hot desk or you often switch from one desk/dock to another desk/dock then as soon as your system is connected to a new Thunderbolt device/dock then the message will reappear.
  

Resolution

 

Resolution

 

This message is part of the security implementation of the Thunderbolt 3 driver and application and is for your information only. It does not affect the running of the Notebook or the Dock.

SLN318809_en_US__4icon Note: This messaging is part of legacy driver requirements. Newer Dell Latitude and Precision mobile products released since 2019 using the new DCH driver model and this message is suppressed by the reduced driver install. Which means it will no longer be seen when using the system.
 

Affected Products

Latitude, XPS, Mobile Workstations, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Thunderbolt Dock - WD19TB
Article Properties
Article Number: 000132926
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
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