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Latitude 3410 and 3510: Monitors with a Resolution Higher Than 4K May Not Display Properly When Using a USB-C Port

Summary: This article provides information about the maximum resolution that the Latitude 3410 and 3510 supports using the USB-C port.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Higher than 4K Resolution Monitor

When using a USB-C monitor (example, Dell U4919DW) that can display a resolution higher than 4K. It may not display video properly when connected using USB-C to a Latitude 3410 or 3510 system.

Cause

No cause information

Resolution

Maximum Resolution

This is working as designed. The Latitude 3410 and 3510 can only support a maximum resolution of 4K using the USB-C port.

If you have further questions about this article, contact Dell Technical Support.

Affected Products

Latitude 3410, Latitude 3510
Article Properties
Article Number: 000131862
Article Type: Solution
Last Modified: 22 Jul 2024
Version:  4
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