If you would like to troubleshoot your Dell product on a smart phone or tablet, you have the option to scan your Service Tag barcode. This option quickly reads your product Service Tag and pulls up the Product Support page with self-help content, such as tutorials, drivers and warranty information, on your mobile device.
The Service Tag barcode is usually found on the back or bottom of your Dell product. A Service Tag is a 7-character code that Dell uses to identify your specific product and allows you to access customized support options based your product’s tech specs and warranty.
Figure 1: Example of a Service Tag barcode on the back of a Dell product.
Figure 2: Example of a Service Tag barcode on the back of a Dell product.
If you need additional help, see our articles on how to find the Service Tag for your product.
Out of warranty? No problem. Browse to the Dell.com/support website and enter your Dell Service Tag and view our offers.