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Alienware Area 51m R2 拔下并重新插入 DA200 或 DA300 后,外接显示器上无视频

Summary: 此页面提供有关用户拔下并重新插入 DA200/DA300 后视频无法再次输出到外接显示器的信息。

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Symptoms


摘要

Dell Alienware Area 51M R2 笔记本电脑的外接显示器可能无法显示。使用 Dell USB Type-C 转换器 DA200 或 DA300 断开连接并重新连接到笔记本电脑时,会注意到此问题。


受影响的产品

  • Alienware Area 51M R2

 

Cause

这是采用英特尔显卡体系结构的 USB Type-C 端口上的硬件设计限制

Resolution

解决方案

英特尔显卡处于 省电模式 ,无法识别 USB Type-C 端口的视频输出源。要解决此问题,请按 “Win + P” 手动切换显示模式。这可以再次从 USB Type-C 端口唤醒视频信号。

Affected Products

Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200, Dell Adapter - Dell USB-C Mobile Adapter - DA300

Products

Alienware Area-51m R2
Article Properties
Article Number: 000130834
Article Type: Solution
Last Modified: 26 Sep 2024
Version:  4
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