Article Number: 000130715
PowerStore Alerts: Node PSU (Power Supply Unit) Alerts
Summary: This article details error alerts generated to help identify issues with Powerstore Node Power Supply Unit Alerts, explaining the different possible causes and the relevant solutions.
Article Content
Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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| Alert ID | XMS_NODE_PSU_FRU_COMP_STATUS_INCOMPATIBLE |
| Alert Text | Appliance's %(location) power supply unit with part number %(part_number) does not match the expected part number %(expected_part_number) |
| Error Code | (0x0030ab04) |
| Resolution | Cause This alert is raised if a replaced power supply unit (PSU) is not a compatible replacement part. Solution The power supply unit (PSU) must be replaced, contact technical support for further assistance. |
| Alert ID | XMS_NODE_PSU_FRU_COMP_STATUS_UNIDENTIFIABLE |
| Alert Text | Appliance's %(location) power supply unit serial number is not readable |
| Error Code | (0x0030AB05) |
| Resolution | Cause This alert is raised if the power supply unit's (PSU) resume information is not readable. Solution The power supply unti (PSU) must be replaced, contact technical support for further assistance. |
| Alert ID | XMS_NODE_PSU_FRU_STATE_DISCONNECTED |
| Alert Text | Node's power supply unit is disconnected |
| Error Code | (0x00305b04) |
| Resolution | Cause This alert is raised if the power supply unit (PSU) is physically removed or improperly seated in the system. Solution Try reseating the power supply unit (PSU) . If the issue persists, the power supply unit (PSU) must be replaced. Contact technical support for further assistance. |
| Alert ID | XMS_NODE_PSU_FRU_STATE_FAILED |
| Alert Text | Node's power supply unit has faulted |
| Error Code | (0x00305b03) |
| Resolution | Cause This alert will be raised if the power supply unit (PSU) has failed. Solution The power supply unit (PSU) must be replaced, contact technical support for further assistance. |
| Alert ID | XMS_NODE_PSU_INPUT_OFF |
| Alert Text | Appliance's %(location) power supply unit has no input power |
| Error Code | (0x00305c01) |
| Resolution | Cause This alert is raised if the power supply unit's (PSU) input power cord is removed or improperly plugged into the power supply or the rack outlet. Solution Ensure that there is power to the power supply unit (PSU). If the issue persists, the power cable must be replaced. Contact technical support for further assistance. |
Cause
Resolution
Article Properties
Affected Product
PowerStore
Last Published Date
03 Apr 2024
Version
4
Article Type
Solution