This article provides information about the issue of an unknown status applied to the CMOS battery in OMSA with iDRAC7/8 v. 2.10.10.10 or later installed.
Issue:
On 12G or 13G Dell PowerEdge Servers with iDRAC firmware version 2.10.10.10 or later installed, the
CMOS battery status in the OpenManage Server Administrator (OMSA) may be shown as "
unknown".
Why does this occur:
With IDRAC firmware 2.10.10.10 the SNMP resolution changed. So the battery status can not be resolved by OMSA 7.x correctly.
Solution:
Update OMSA to version 8.1 or later.
The latest OMSA version is available in the
Drivers & downloads section of your specific PowerEdge device on
www.dell.com/support/home in the
Systems Management category.
Example for changed resolution:
Before Update:
iso.3.6.1.4.1.674.10892.1.600.50.1.1.1.1 = INTEGER: 1
iso.3.6.1.4.1.674.10892.1.600.50.1.2.1.1 = INTEGER: 1
iso.3.6.1.4.1.674.10892.1.600.50.1.3.1.1 = INTEGER: 0
iso.3.6.1.4.1.674.10892.1.600.50.1.4.1.1 = INTEGER: 2
iso.3.6.1.4.1.674.10892.1.600.50.1.5.1.1 = INTEGER: 3
iso.3.6.1.4.1.674.10892.1.600.50.1.6.1.1 = INTEGER: 4
iso.3.6.1.4.1.674.10892.1.600.50.1.7.1.1 = STRING: "System Board CMOS Battery"
After Update:
iso.3.6.1.4.1.674.10892.1.600.50.1.1.1.1 = INTEGER: 1
iso.3.6.1.4.1.674.10892.1.600.50.1.2.1.1 = INTEGER: 1
iso.3.6.1.4.1.674.10892.1.600.50.1.3.1.1 = INTEGER: 0
iso.3.6.1.4.1.674.10892.1.600.50.1.4.1.1 = INTEGER: 2
iso.3.6.1.4.1.674.10892.1.600.50.1.5.1.1 = INTEGER: 2
iso.3.6.1.4.1.674.10892.1.600.50.1.6.1.1 = INTEGER: 0
iso.3.6.1.4.1.674.10892.1.600.50.1.7.1.1 = STRING: "System Board CMOS Battery"
Before Update:
batteryComponentStatus OBJECT-TYPE
SYNTAX ObjectStatusEnum
MAX-ACCESS read-only
STATUS current
DESCRIPTION
"The status of the battery itself without the
propagation of any contained component status.
Possible values:
1: Other
2: Unknown
3: OK
4: Non-critical
5: Critical
6: Non-recoverable"
After Update:
batteryState OBJECT-TYPE
SYNTAX INTEGER
{
unknown(1),
ready(2),
failed(3),
degraded(4),
missing(5),
charging(6),
belowThreshold(7)
}
MAX-ACCESS read-only
STATUS current
DESCRIPTION
"Current state of battery.
Possible values:
1: The current state could not be determined.
2: The battery is operating normally.
3: The battery has failed and needs to be replaced.
4: The battery temperature is high or charge level is depleting.
5: The battery is missing or not detected.
6: The battery is undergoing the re-charge phase.
7: The battery voltage or charge level is below the threshold.