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Latitude 5500 Windows 10 Driver Installation Guide

Summary: This article is a guide to the required drivers to use Microsoft's Windows 10 operating system on your Dell Latitude 5500 laptop.

This article applies to   This article does not apply to 
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Symptoms

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the Latitude 5500 Notebook, all the drivers' installation for their devices is similar except that some system may have more devices than the other.

After a clean installation of the Microsoft® Windows 10 operating system, you must install the following drivers/software packages:

Table of Contents:

 
  1. Latitude 5500 Notebook Driver installation guide
  2. System Drivers
SLN320212_en_US__1Windows-10-logo
 

 

Latitude 5500 Notebook Driver installation guide

 

Microsoft® Windows 10

 
Note: Use this page as a reference for what the drivers should look like in Device Manager when installed. Drivers can be downloaded from the Dell Support Site.
 
Notice: See article Drivers and Downloads FAQ for help with identifying Video controllers and other hardware components.
 
Note: The drivers' installation for Windows 7, Windows 8.1, and Windows 10 are mostly identical. (Most of the device drivers will be pre-installed during the Windows 8.1 and 10 installation process.) For the best results, we recommend installing the Intel Chipset driver utility first.
 


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Cause

After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However, we would recommend you follow the convention below.

 
Categories Driver Name Windows 10
Chipset Drivers Intel Chipset Device Software Driver ✔
Chipset Drivers Intel Management Engine Components Installer ✔
Chipset Drivers Intel Serial I/O Driver ✔
Chipset Drivers Intel Dynamic Tuning Driver ✔
Chipset Drivers Intel Thunderbolt Controller Driver ✔
Chipset Drivers STMicro Accelerometer for Free Fall Data Protection ✔
Chipset Drivers Realtek Memory Card Reader Driver ✔
Video Drivers Intel UHD Graphics Driver ✔
Video Drivers AMD Radeon 540X and AMD Radeon Pro WX 2100 Graphics Driver ✔
Audio Drivers Realtek High Definition Audio Driver ✔
Network Drivers Realtek USB GBE Ethernet Controller Driver ✔
Network Drivers Intel 9260, 9560, 9462, 8265, 8260, 7265 and 3165 WiFi/Bluetooth Driver ✔
Network Drivers Qualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver ✔
Storage Drivers Intel Rapid Storage Technology Driver ✔
Security Drivers Dell ControlVault3 Driver and Firmware ✔
Input Drivers Intel HID Event Filter Driver ✔
Input Drivers Dell PointStick Driver ✔
 

Resolution

 

System Drivers

 

Note: The driver list is based on driver installation from the Dell Support Site on a basic Latitude Notebook system without any additional optional cards fitted. Generally, Windows has comprehensive support for many items, but the following Dell™ - branded drivers and software must be installed for proper operation of the operating system if it has been removed and reinstalled:
 
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Check if the chipset driver is installed by looking at Device Manager. If you cannot see it then Install the latest chipset update from the Support Site.

Chipset > Intel Chipset Device Software Driver

 

Check if the management engine is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > Intel Management Engine Components Installer

 

Check if the sensor hub is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > Intel Dynamic Tuning Driver

 

Check if the Serial I/O driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > Intel Serial I/O Driver

 

Check if the Thunderbolt Controller driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > Intel Thunderbolt Controller Driver

 

Check if the free fall sensor driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > STMicro Accelerometer for Free Fall Data Protection

 

Check if the memory card reader driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Chipset > Realtek Memory Card Reader Driver

Storage Driver

Check if the Rapid Storage Driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Serial ATA > Intel Rapid Storage Technology Driver

Onboard Video Driver

Check if the video driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.

Video > Intel UHD Graphics Driver

Discrete Video Driver

Check if the discrete video driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.

Video > AMD Radeon 540X and AMD Radeon Pro WX 2100 Graphics Driver

Audio Driver

Check if the audio driver is installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.

Audio > Realtek High Definition Audio Driver
Audio > Waves MaxxAudio Pro Application

Network Drivers

Check if the Ethernet (NIC) Connector drivers are installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.

Network > Realtek USB GBE Ethernet Controller Driver
Network > Intel PCIe Ethernet Controller Driver

 

Check if the Wireless/Bluetooth card drivers are installed by looking at Device Manager. If you cannot see it then Install the latest Driver update from the Support Site.

Network > Intel 9560/9260/9462/8265/7265/3165 WiFi and Bluetooth Universal Windows Driver
Network > Qualcomm QCA61x4A/QCA6174A-XR/QCA9377 WiFi and Bluetooth Driver

 

Security Driver

Check if the Security Driver is installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Security > Dell ControlVault3 Driver and Firmware

Input Driver

Check if the Input Drivers are installed by looking at Device Manager. If you cannot see it then Install the latest driver update.

Mouse, Keyboard & Input Devices > Intel HID Event Filter Driver
Mouse, Keyboard & Input Devices > Dell PointStick Driver


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Affected Products

Latitude 5500
Article Properties
Article Number: 000128135
Article Type: Solution
Last Modified: 29 May 2024
Version:  6
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