Dell BitLocker Manager / Dell Data Protection BitLocker Manager System Requirements
Summary: System requirements must be met when installing Dell BitLocker Manager / Dell Data Protection BitLocker Manager.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Network, hardware, and software requirements must be addressed before installing Dell BitLocker Manager (formerly Dell Data Protection | BitLocker Manager).
Affected Products:
Dell BitLocker Manager
Dell Data Protection | BitLocker Manager
Affected Versions:
v8.0.0 and later
Affected Operating Systems:
Windows
Cause
Not applicable.
Resolution
Click either Network, Hardware, or Software for additional product requirements.
Network Requirements
Dell BitLocker Manager requires:
- Endpoint to be hard-wired during product installation and activation.
- Network connectivity to the Dell Security Management Server (formerly Dell Data Protection Server) for authentication.
Note:
- By default, Dell Security Management Server uses ports:
- 8443 for activation
- 8888 for authentication
- IPV6 is not supported.
If Dell BitLocker Manager uses On-the-Box (OTB) entitlements (licenses), then cloud.dell.com over port 443 must be added to the allowlist.
Minimum hardware requirements:
- Intel Pentium or AMD Processor
- 110 MB of free disk space
- 512 MB RAM
- Trusted Platform Module (TPM) 2.0 or 1.2
Note: A USB storage device may be used instead of a TPM.
Click the appropriate product version for specific software requirements. For more information about product versioning, reference How to Identify the Dell BitLocker Manager / Dell Data Protection BitLocker Manager Version.
Operating Systems:
- Microsoft Windows 111
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro1
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1UEFI Supported
2Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015-2019 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2015-2019 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- Microsoft Windows 10 Enterprise 2019 LTSC
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2019 Standard, Datacenter5
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 or x64).
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7 or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 or x64).
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 or x64).
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 or x64).
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 20125
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Update 3 Redistributable Package (x86 or x64).
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2016 Standard, Datacenter5
- Microsoft Server 2012 R2 Standard, Enterprise5
- Microsoft Server 20125
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 or x64) are automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 or x64) are automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 or x64) are automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7, Windows 8, or Windows 8.1. - Microsoft .NET Framework Version 4.5.2 or later
Note:
- Verify .NET Framework 4.5.2 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1511 (November Update / Threshold 2)
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 or x64) are automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro1 2
- Microsoft Windows 8.1 Enterprise, Pro2
- Microsoft Windows 8 Enterprise, Pro2
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate34
- Microsoft Server 2008 R2 Standard, Enterprise45
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
3Windows updates KB3133977 and KB3125574 must not be installed.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Server Core is not supported.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 4 (x86 or x64) are automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 8.1 Enterprise, Pro
- Microsoft Windows 8 Enterprise, Pro
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate12
- Microsoft Server 2008 R2 Standard, Enterprise23
1The Encryption Client is not supported within Windows XP Mode.
1Windows updates KB3133977 and KB3125574 must not be installed.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Server Core is not supported.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
- Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 and Microsoft Visual C++ 2012 Update 3 (x86 or x64) is automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 8 Enterprise, Pro
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate12
- Microsoft Server 2008 R2 Standard, Enterprise23
1The Encryption Client is not supported within Windows XP Mode.
1Windows updates KB3133977 and KB3125574 must not be installed.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Server Core is not supported.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 (x86 or x64) is automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
Operating Systems:
- Microsoft Windows 7 SP0-SP1, Enterprise, Ultimate12
- Microsoft Server 2008 R2 Standard, Enterprise23
1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Server Core is not supported.
Application Requirements:
- Microsoft Visual C++ 2010 SP1 Redistributable Package (x86 or x64)
Note: Microsoft Visual C++ 2010 SP1 (x86 or x64) is automatically installed when installing Dell Data Protection | BitLocker Manager through the installation wizard.
- The full version of Microsoft .NET Framework Version 4.0 or later
Note:
- Verify .NET Framework 4.0 or later is installed before installing Dell Data Protection | BitLocker Manager to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions are Installed
for more information.
- Dell ControlVault
Note:
- Dell ControlVault must be installed before Dell Data Protection | BitLocker Manager.
- The latest version of Dell ControlVault can be downloaded from https://www.dell.com/support.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Additional Information
Videos
Affected Products
Dell EncryptionArticle Properties
Article Number: 000126843
Article Type: Solution
Last Modified: 20 Dec 2022
Version: 18
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