Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

How to configure Dell Data Protection Enterprise Edition and Virtual Edition Compliance Reporter

Summary: This article walks you through configuring the Dell Data Protection | Enterprise Edition and Virtual Edition Compliance Reporter.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Affected Products:

  • Dell Data Protection | Enterprise Edition
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v8.3 to 9.2

Enterprise Server Compliance Reporter
Figure 1: (English Only) Enterprise Server Compliance Reporter

Note: The information may be found in the Dell Data Protection | Enterprise Edition Installation Guide.

Cause

Not Applicable

Resolution

To configure the Dell Compliance Reporter:

  • In the left pane, click Monitor > Compliance Reporter.
  • When Dell Compliance Reporter launches, log in using the default credentials of superadmin/changeit.
  • Two different authentication methods are supported. To configure select either:
    • SQL Authentication
    • Windows Authentication

For Enterprise Edition:

  1. Stop all Dell Data Protection services:
  2. Open the application.properties in %ddp server installation directory%\security server\conf.
  3. Locate the following line reporter.server.url=.

Application.properties
Figure 2: (English Only) Application.properties

  1. Make the correction and save the file.
  2. Start the Dell Data Protection services and confirm the change.
SQL Authentication

As of v8.1, the Data Source is preconfigured out-of-box. No configuration is needed. Use the steps below to change the Data Source, if needed.

  • To set the Data Source, on the top menu, click Settings. In the left menu, click Data Source.
  • Username to log in to the Dell database.
  • Password to log in to the Dell database.
  • Hostname to log in to the Dell database.
  • Database Name to log in to the Dell database.
  • Max Idle connections allowed (The default is 2).
  • Max Connections (active) allowed (The default is 10).
  • Max Wait (maximum number of milliseconds to wait for a connection). -1 is indefinitely.
  • To verify the database URL and test the connectivity between the Dell Compliance Reporter and the Dell database, click Test Connection.
  • Click Update. To discard the information, click Cancel.
Windows Authentication

As of v8.1, the Data Source is preconfigured out-of-box. No configuration is needed. Use the steps below to change the Data Source, if needed.

  • Type the Username to log in to the Dell database.
  • Leave the password blank. When the domain user logs in, their password is passed to the database.
  • Hostname to log in to the Dell database.
  • Database Name to log in to the Dell database.
  • Max Idle connections allowed (The default is 2).
  • Max Connections (active) allowed (The default is 10).
  • Max Wait (maximum number of milliseconds to wait for a connection). -1 is indefinitely.
  • To verify the database URL and test the connectivity between the Dell Compliance Reporter and the Dell database, click Test Connection.
  • Click Update. To discard the information, click Cancel.

To update on the Virtual Appliance:

  1. Log in to the administration console and go to basic configuration and stop application.

Stop Application
Figure 3: (English Only) Stop Application

  1. Press ESC and go to launch shell.

Launch Shell
Figure 4: (English Only) Launch Shell

  1. Switch to the ddpsupport user by typing su ddpsupport (default password is ddpsupport).
  2. Open the application.properties file for security server by typing:
    • sudo vi /opt/dell/server/security-server/conf/application.properties (TAB can be used for auto complete).

sudo vi /opt/dell/server/security-server/conf/application.properties
Figure 5: (English Only) sudo vi /opt/dell/server/security-server/conf/application.properties

  1. Use the down arrow keys until you reach the line that contains reporter.server.url= press I to enter insert mode so you can make the corrections.

reporter.server.url=
Figure 6: (English Only) reporter.server.url=

Press I to enter insert
Figure 7: (English Only) Press I to enter insert

  1. Once you are finished with correcting the URL press ESC followed by :wq to save the changes.

Type :wq and press Enter
Figure 8: (English Only) Type :wq and press Enter

  1. Type exit press enter
  2. Then type exit followed by enter again to return to the administration console
  3. Go to basic configuration and select start application.
SQL Authentication

As of v8.1, the Data Source is pre-configured out-of-box. No configuration is needed. Use the steps below to change the Data Source, if needed.

  • To set the Data Source, on the top menu, click Settings. In the left menu, click Data Source.
  • Username to log in to the Dell database.
  • Password to log in to the Dell database.
  • Hostname to log in to the Dell database.
  • Database Name to log in to the Dell database.
  • Max Idle connections allowed (The default is 2).
  • Max Connections (active) allowed (The default is 10).
  • Max Wait (maximum number of milliseconds to wait for a connection). -1 is indefinitely.
  • To verify the database URL and test the connectivity between the Dell Compliance Reporter and the Dell database, click Test Connection.
  • Click Update. To discard the information, click Cancel.
Windows Authentication

As of v8.1, the Data Source is pre-configured out-of -the-box. No configuration is needed. Use the steps below to change the Data Source, if needed.

  • Type the Username to log in to the Dell database.
  • Leave the password blank. When the domain user logs in, their password is passed to the database.
  • Hostname to log in to the Dell database.
  • Database Name to log in to the Dell database.
  • Max Idle connections allowed (The default is 2).
  • Max Connections (active) allowed (The default is 10).
  • Max Wait (maximum number of milliseconds to wait for a connection). -1 is indefinitely.
  • To verify the database URL and test the connectivity between the Dell Compliance Reporter and the Dell database, click Test Connection.
  • Click Update. To discard the information, click Cancel.

Related Articles

Compliance Reporter Returns Error Code 404 on a Dell Security Management Server and Virtual Server\ Dell Data Protection Enterprise Edition and Virtual Edition

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000125952
Article Type: Solution
Last Modified: 11 Apr 2024
Version:  9
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.