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How to Install Dell Encryption Enterprise or Personal Self-Encrypting Drive Manager

Summary: Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) and Dell Encryption Personal Self-Encrypting Drive Manager can be installed using these instructions for either the user interface (UI) or the command line (CLI). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

This article provides the steps for installing Dell Encryption Enterprise Self-Encrypting Drive Manager (formerly Dell Data Protection | Self-Encrypting Drive Manager) or Dell Encryption Personal Self-Encrypting Drive Manager.

Affected Products:

  • Dell Encryption Enterprise Self-Encrypting Drive Manager
  • Dell Encryption Personal Self-Encrypting Drive Manager
  • Dell Data Protection | Self-Encrypting Drive Manager

Affected Versions:

  • v8.0.0 and Later

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Note: Before installation:

Dell Encryption Enterprise / Personal Self-Encrypting Drive Manager can be installed through the:

  • User interface (UI)
  • Command-line interface (CLI)

Click the preferred method for more information.

UI

Click the appropriate client version for specific installation steps. For more information, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version.

  1. Double-click EMAgent_64bit_setup.exe.

EMAgent_64bit_setup.exe

  1. Select the language and then click OK.

Installer language selection

  1. If any missing requirements are detected, click Install. Otherwise, go to Step 4.

Example of missing requirements

  1. Click Next to proceed.

Next button

  1. Accept the terms of the license agreement and then click Next.

End User License Agreement

  1. Optionally, Change the installation location and then click Next.

Option to change install location and the Next button

  1. Select one of the following:
    1. Encryption Personal, click Next, and then go to Step 9.
    2. On-Prem Dell Managed Server, click Next, and then go to Step 8.

Encryption Personal and On-Prem Dell Server options

  1. From the Enterprise Server menu:
    1. Populate the Enterprise Server Host name.
    2. Optionally, change Enterprise Server Port number.
    3. Populate the Security Server Host name.
    4. Optionally, change Security Server Port number.
    5. Click Next.

Enterprise Server menu

Note:
  • The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.
  • By default:
    • 8888 is used for policy changes.
    • 8443 is used for preboot authentication connections.
  • The default ports may differ from the port in your environment.
  1. Click Install.

Install button

  1. Upon installation, click Finish to close the UI.

Finish button

  1. Click Yes to reboot the machine.

Reboot prompt

  1. Double-click EMAgent_64bit_setup.exe.

EMAgent_64bit_setup.exe

  1. Select the language and then click OK.

Installer language selection

  1. If any missing requirements are detected, click Install. Otherwise, go to Step 4.

Example of missing requirements

  1. Click Next to proceed.

Next button

  1. Accept the terms of the license agreement and then click Next.

End User License Agreement

  1. Optionally, Change the installation location and then click Next.

Option to change install location and the Next button

  1. Select one of the following:
    1. Encryption Personal, click Next, and then go to Step 9.
    2. On-Prem Dell Managed Server, click Next, and then go to Step 8.

Encryption Personal and On-Prem Dell Management Server options

  1. From the Enterprise Server menu:
    1. Populate the Enterprise Server Host name.
    2. Optionally, change Enterprise Server Port number.
    3. Populate the Security Server Host name.
    4. Optionally, change Security Server Port number.
    5. Click Next.

Enterprise Server menu

Note:
  • The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.
  • By default:
    • 8888 is used for policy changes.
    • 8443 is used for preboot authentication connections.
  • The default ports may differ from the port in your environment.
  1. Click Install.

Install button

  1. Upon installation, click Finish to close the UI.

Finish button

  1. Click Yes to reboot the machine.

Reboot prompt

  1. Double-click EMAgent_64bit_setup.exe.

EMAgent_64bit_setup.exe

  1. Select the language and then click OK.

Installer language selection

  1. If any missing requirements are detected, click Install. Otherwise, go to Step 4.

Example of missing requirements

  1. Click Next to proceed.

Next button

  1. Accept the terms of the license agreement and then click Next.

End User License Agreement

  1. Optionally, Change the installation location and then click Next.

Option to change install location and the Next button

  1. Select one of the following:
    1. Locally Managed, click Next, and then go to Step 9.
    2. Managed by Dell Server, click Next, and then go to Step 8.

Locally Managed and Managed by Dell Server options

  1. From the Enterprise Server menu:
    1. Populate the Enterprise Server Host name.
    2. Optionally, change Enterprise Server Port number.
    3. Populate the Security Server Host name.
    4. Optionally, change Security Server Port number.
    5. Click Next.

Enterprise Server menu

Note:
  • The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.
  • By default:
    • 8888 is used for policy changes.
    • 8443 is used for preboot authentication connections.
  • The default ports may differ from the port in your environment.
  1. Click Install.

Install button

  1. Upon installation, click Finish to close the UI.

Finish button

  1. Click Yes to reboot the machine.

Reboot prompt

  1. Double-click EMAgent_64bit_setup.exe.

EMAgent_64bit_setup.exe

  1. Click Next to proceed.

Next button

  1. Accept the terms in the license agreement and then click Next.

End User License Agreement

  1. Optionally, Change the installation location and then click Next.

Change install location and the Next button

  1. Select one of the following:
    1. Locally Managed, click Next, and then go to Step 7.
    2. Managed by Dell Server, click Next, and then go to Step 6.

Locally Managed and Managed by Dell Server options

  1. From the Enterprise Server menu:
    1. Populate the Enterprise Server Host name.
    2. Optionally, change Enterprise Server Port number.
    3. Populate the Security Server Host name.
    4. Optionally, change Security Server Port number.
    5. Click Next.

Enterprise Server menu

Note:
  • The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.
  • By default:
    • 8888 is used for policy changes.
    • 8443 is used for preboot authentication connections.
  • The default ports may differ from the port in your environment.
  1. Click Install.

Install button

  1. Upon installation, click Finish to close the UI.

Finish button

  1. Click Yes to reboot the machine.

Reboot prompt

  1. Double-click EMAgent_64bit_setup.exe.

EMAgent_64bit_setup.exe

  1. Click Next to proceed.

Next button

  1. Accept the terms in the license agreement and then click Next.

End User License Agreement

  1. Optionally, Change the installation location and then click Next.

Option to change install location and the Next button

  1. Select one of the following:
    1. Locally Managed, click Next, and then go to Step 7.
    2. Managed by Dell Server, click Next, and then go to Step 6.

Locally Managed and Managed by Dell Server options

  1. From the Enterprise Server menu:
    1. Populate the Enterprise Server Host name.
    2. Optionally, change Enterprise Server Port number.
    3. Populate the Security Server Host name.
    4. Optionally, change Security Server Port number.
    5. Click Next.

Enterprise Server menu

Note:
  • The example, server.domain.com, will differ from the server fully qualified domain name (FQDN) in your environment.
  • By default:
    • 8888 is used for policy changes.
    • 8443 is used for preboot authentication connections.
  • The default ports may differ from the port in your environment.
  1. Click Install.

Install button

  1. Upon installation, click Finish to close the UI.

Finish button

  1. Click Yes to reboot the machine.

Reboot prompt

CLI

Click the appropriate client version for specific install switches. For more information, reference How to Identify the Dell Encryption Enterprise and Personal Self-Encrypting Drive Manager Version.

Dell Encryption Enterprise or Personal Self-Encrypting Drive Manager can be installed in the CLI (command-line interface) through the usage of switches and parameters.

Switch Required  
/V Yes Passes variables to the .msi inside the executable. The content must always be enclosed in plain-text quotes.
/S No Installs the .msi in Silent Mode.
/L*V No Logging verbose output. The content must always be enclosed in plain-text quotes.
/Q No No progress dialog. Restarts itself after process completion.
/QB No Progress dialog with Cancel button. Prompts for restart.
/QB- No Progress dialog with Cancel button. Restarts itself after process completion.
/QB! No Progress dialog without Cancel button. Prompts for restart.
/QB!- No Progress dialog without Cancel button. Restarts itself after process completion.
/QN No Runs the .msi with no user interface.
 
Parameters Values Required Purpose
CM_EDITION= 0 Yes Defines the installation as locally managed.
1 Defines the installation as remotely managed.
INSTALLDIR= See Example Below No (Optionally) change the installation directory. The path must start and end with \" if the specified directory includes a space.
SERVERHOST= See Example Below Yes, if CM_EDITION value is set to 1. Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.
SERVERPORT= See Example Below No Specifies a nonstandard port. Defaults to 8888 if not specified.
SECURITYSERVERHOST= See Example Below Yes, if CM_EDITION value is set to 1. Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.
SECURITYSERVERPORT= See Example Below No Specifies a nonstandard port. Defaults to 8443 if not specified.
FEATURE= SED Yes Marks Self-Encrypting Drive Manager for install.
BLM,SED Marks BitLocker Manager and Self-Encrypting Drive Manager for install.
ARPSYSTEMCOMPONENT= 0 No Shows application in Add or Remove Programs.
1 Hides application in Add or Remove Programs.

CLI Installation Examples:

Example #1:

EMAgent_64bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SECURITYSERVERHOST=FQDN.domain.com ARPSYSTEMCOMPONENT=1 FEATURE=SED /l*v C:\Dell\SEDInstall.log /qn"

Example #1 contains:

  • Installer = EMAgent_64bit_setup.exe
  • Remotely managed
  • Silent install = Yes
  • Feature to install = SED (Self-Encrypting Drive)
  • Dell Security Management Server = FQDN.domain.com
  • Remove application listing from Add or Remove Programs = Yes
  • Reboot post install = No
  • Installation Log = C:\Dell\SEDInstall.log

Example #2:

EMAgent_64bit_setup.exe /s /v"CM_EDITION=0 ARPSYSTEMCOMPONENT=0 FEATURE=SED /l*v SEDInstall.log /qn"

Example #2 contains:

  • Installer = EMAgent_64bit_setup.exe
  • Locally managed
  • Silent install = Yes
  • Feature to install = SED (Self-Encrypting Drive)
  • Remove application listing from Add or Remove Programs = No
  • Reboot post install = No
  • Installation Log = SEDInstall.log (created in the directory of the installer)

Example #3:

EMAgent_32bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SERVERPORT=8888 SECURITYSERVERHOST=FQDN.domain.com SECURITYSERVERPORT=8443 ARPSYSTEMCOMPONENT=1 FEATURE=BLM,SED /l*v C:\Dell\SEDInstall.log /qn"

Example #3 contains:

  • Installer = EMAgent_32bit_setup.exe
  • Remotely managed
  • Silent install = Yes
  • Security Management Server = FQDN.domain.com
  • Server Port = 8888
  • Security Server Port = 8443
  • Feature to install = BLM (BitLocker Manager) and SED (Self-Encrypting Drive)
  • Remove application listing from Add or Remove Programs = No
  • Reboot post install = No
  • Installation Log = SEDInstall.log (created in the directory of the installer)

Dell Encryption Enterprise or Personal Self-Encrypting Drive Manager can be installed only in the CLI (command-line interface) through the usage of switches and parameters.

Switch Required  
/V Yes Passes variables to the .msi inside the executable. The content must always be enclosed in plain-text quotes.
/S No Installs the .msi in Silent Mode.
/L*V No Logging verbose output. The content must always be enclosed in plain-text quotes.
/Q No No progress dialog. Restarts itself after process completion.
/QB No Progress dialog with Cancel button. Prompts for restart.
/QB- No Progress dialog with Cancel button. Restarts itself after process completion.
/QB! No Progress dialog without Cancel button. Prompts for restart.
/QB!- No Progress dialog without Cancel button. Restarts itself after process completion.
/QN No Runs the .msi with no user interface.
 
Parameters Values Required Purpose
CM_EDITION= 0 Yes Defines the installation as locally managed.
1 Defines the installation as remotely managed.
SERVERHOST= See Example Below Yes, if CM_EDITION value is set to 1. Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.
SERVERPORT= See Example Below No Specifies a nonstandard port. Defaults to 8888 if not specified.
SECURITYSERVERHOST= See Example Below Yes, if CM_EDITION value is set to 1. Fully qualified domain name (FQDN) or static IP of Dell Security Management Server.
SECURITYSERVERPORT= See Example Below No Specifies a nonstandard port. Defaults to 8443 if not specified.
FEATURE= SED Yes Marks Self-Encrypting Drive Manager for install.
BLM,SED Marks BitLocker Manager and Self-Encrypting Drive Manager for install.
ARPSYSTEMCOMPONENT= 0 No Shows application in Add or Remove Programs.
1 Hides application in Add or Remove Programs.

CLI Installation Examples:

Example #1:

EMAgent_64bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SECURITYSERVERHOST=FQDN.domain.com ARPSYSTEMCOMPONENT=1 FEATURE=SED /l*v C:\Dell\SEDInstall.log /qn"

Example #1 contains:

  • Installer = EMAgent_64bit_setup.exe
  • Remotely managed
  • Silent install = Yes
  • Feature to install = SED (Self-Encrypting Drive)
  • Dell Security Management Server = FQDN.domain.com
  • Remove application listing from Add or Remove Programs = Yes
  • Reboot post install = No
  • Installation Log = C:\Dell\SEDInstall.log

Example #2:

EMAgent_64bit_setup.exe /s /v"CM_EDITION=0 ARPSYSTEMCOMPONENT=0 FEATURE=SED /l*v SEDInstall.log /qn"

Example #2 contains:

  • Installer = EMAgent_64bit_setup.exe
  • Locally managed
  • Silent install = Yes
  • Feature to install = SED (Self-Encrypting Drive)
  • Remove application listing from Add or Remove Programs = No
  • Reboot post install = No
  • Installation Log = SEDInstall.log (created in the directory of the installer)

Example #3:

EMAgent_32bit_setup.exe /s /v"CM_EDITION=1 SERVERHOST=FQDN.domain.com SERVERPORT=8888 SECURITYSERVERHOST=FQDN.domain.com SECURITYSERVERPORT=8443 ARPSYSTEMCOMPONENT=1 FEATURE=BLM,SED /l*v C:\Dell\SEDInstall.log /qn"

Example #3 contains:

  • Installer = EMAgent_32bit_setup.exe
  • Remotely managed
  • Silent install = Yes
  • Security Management Server = FQDN.domain.com
  • Server Port = 8888
  • Security Server Port = 8443
  • Feature to install = BLM (BitLocker Manager) and SED (Self-Encrypting Drive)
  • Remove application listing from Add or Remove Programs = No
  • Reboot post install = No
  • Installation Log = SEDInstall.log (created in the directory of the installer)

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000124902
Article Type: Solution
Last Modified: 01 May 2023
Version:  11
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